On Top Of the World

Part 1: Have We Snow Crashed?

Stranger Than Fiction

Part 2: Kingdoms in the Cloud

The First Stateless Superpower

Part 3: Mapping the Future

Sugar, Spice & Your Connected Device

Part 2: Kingdoms in the Cloud

Emerging Contenders

Part 2: Kingdoms in the Cloud

The Outliers

Part 3: Mapping the Future

The future is utterly, confoundingly unpredictable. 

Part 3: Mapping the Future

Scenario 1: Gravitational Gridlock

Part 3: Mapping the Future

Scenario 2: The Mother of All Intervention

Part 3: Mapping the Future

Scenario 3: The Dark Horse

Setting Your Compass

The New Age Of Digital Empires

By Chris Rempel and Eric Dyck

On Top Of the World

Just two decades ago, the internet was a consumer novelty. It has since transformed the world economy - becoming its most dominant pillar in the process.

In our inaugural essay, we explore how these tech-tonic forces have in many ways become the new superpowers, imposing a new digital world order that sits on top of the old regimes - influencing and even superseding them with impunity.

Most importantly, we examine hidden, seismic pressures with the potential to completely reshape this balance of power - and pose some plausible scenarios for how that might happen.

Which empires will fall? Who will rise from the ashes? (And what does this mean for the little guys like us?)

Let’s go exploring...

On Top Of the World

Just two decades ago, the internet was a consumer novelty. It has since transformed the world economy - becoming its most dominant pillar in the process.

In our inaugural essay, we explore how these tech-tonic forces have in many ways become the new superpowers, imposing a new digital world order that sits on top of the old regimes - influencing and even superseding them with impunity.

Most importantly, we examine hidden, seismic pressures with the potential to completely reshape this balance of power - and pose some plausible scenarios for how that might happen.

Which empires will fall? Who will rise from the ashes? (And what does this mean for the little guys like us?)

Let’s go exploring...

Part 1: Have We Snow Crashed?

Long before Mark Zuckerberg’s questionable pursuit of building a legless (pointless?) Metaverse, both the namesake and the concept of an alternate digital reality superimposed on top of “real life” was the premise of Snow Crash; an edgy, cyberpunk sci-fi novel released by Neal Stephenson in 1992.

Among other things (including cryptocurrencies), the book imagined a future where - following a global economic collapse - human civilization has transitioned away from centralized nation state governments, to a system of anarcho-capitalism.

The world in Snow Crash no longer has conventional borders, and is instead carved up into districts controlled by a range of different stateless societies including corporations, religious organizations, crime syndicates, and so on.

In some cases, becoming a bonafide citizen of a district is as simple as doing someone a favor. Or delivering pizzas for the Mafia district’s foremost franchise (CosaNostra Pizza), like the book’s main character. In contrast, other districts are elitist and essentially impenetrable.

In this conceptual dystopia, the main form of entertainment & communication is called “The Metaverse”, which is a MMORPG-style 3D planet encircled by a single highway, with digital real estate that users can purchase & develop. People can access the Metaverse at various terminals all over the real world, using VR goggles.

For some, it’s merely a distraction from a dystopian reality. But for many, it’s where they now spend most of their time, where they work, and otherwise build their life.

Stephenson’s novel is a borderline parody. I mean, the main character’s name is literally Hiro Protagonist. But in many ways, it also turned out to be strangely prophetic, albeit with a few surprising twists.

Stranger Than Fiction

Whether intentional or otherwise, Stephenson did end up becoming a kind of CosaNostradamus, if you will.

Here's how our current reality compares to the imagined future in Snow crash:

Technocracies

Stephenson envisioned a world where corporations became as powerful as nation states, literally replacing them on the world map.

In reality, Big Tech has indeed become as powerful - or more powerful - than hundreds of individual nation states, save for only the world’s largest economies.

For example, there are only 5 countries with a GDP larger than Apple Inc’s current $2.5T market cap.

However, these techno-titans haven’t replaced nation states, but rather superimposed their digital societies on top of the physical world; they wield no political power directly, but have unparalleled power in controlling how the world communicates, discovers information, and increasingly, even how the world thinks.

They are the gatekeepers of truth, the moderators of messaging, and the referees of reach.

In many ways, today’s tech companies are akin to The Vatican during the Middle Ages; not technically in power, but in practice, the Papal robes wielded as much power as any Royal crown for nearly 500 years.

A recent, watershed example of this kind of indirect power was when every major social platform moved to deplatform the sitting President of the United States in January, 2021. No matter your political compass, this was unprecedented, and amounts to a crossing of the Rubicon; a clear line in the digital sand drawn between Big Tech and Big Brother.

The Metaverse

The Metaverse in Snow Crash is similar to the VR world as imagined by Ready Player One. It’s an activity that you need to “do”; you need to physically plug into the experience, and everyone else is interacting with the same, persistent digital world.

Stephenson envisioned that most people would only access the ‘Verse casually & occasionally, with only a small segment of the truly committed essentially plugged in 24/7.

Fast forward to the reality of 2022, and in many ways - depending on your definition of the Metaverse - you could argue that our digital ecosystem and our constant connectedness utterly dwarfs the scope, size & scale of sci-fi’s boldest predictions just 30 years ago.

There are currently 4.95 Billion internet users who, on average, spend almost 7 hours online every single day.

This is still staggering to comprehend, even though it’s been our lived reality for nearly a decade.

Our “RealityVerse” is largely controlled by a small oligopoly of corporations (5 in particular), each of whom have a user population that far exceeds that of the world’s largest physical nation states. And as with Snow Crash, our digital citizenships are not mutually exclusive; most people are “active citizens” of each major tech platform simultaneously.

In addition, each major platform  - while distinct - is constantly in a sort of feature flux, where each is in a state of continual bundling, unbundling, convergence & divergence based on what’s driving retention and engagement across the wider internet.

For example, TikTok’s rapid ascendancy in recent years has led YouTube, Facebook, Instagram & others to essentially copy its signature, short-story format and “tiktokify” their central UX to try and copy what’s clearly working.

It’s unclear whether this ultimately trends towards consolidation in some sort of “super-app” like China’s WeChat, or whether we see the fractured rise of disparate, best-in-class platforms like TikTok that excel on a narrow scope.

Taken to their extremes, the terminal trajectory either ends in some kind of Big-Brother dystopia, or decentralized anarchy.

Taken in moderation, the digital geo-political layer probably goes through a series of empires, revolutions and - without doubt - massive surprises.

The First Stateless Superpower

(400 Years Before It Was Cool)

The English East India Company (EEIC) was founded 422 years ago in 1600, and has a fascinating, nearly 300-year history before finally being dissolved in the late 1800’s.

At the height of its influence, it was the most powerful company the world had ever known. This stateless corporate entity held a near-monopoly on global trade - along with its own, private military that was literally double the size of the British Empire’s own armed forces.

The EEIC was granted a royal charter by Queen Elizabeth I, which gave it the ability to wage its own wars. The company took full advantage of this entitlement, most notably when it conquered India in 1765 and ruled it for nearly 100 years.

If you’ve ever wondered what might happen if corporations are allowed to grow unchecked in power, influence & scale - with virtually no oversight - the EEIC paints a pretty clear picture.  However, eventually, the company pushed the limits of its power to a point where its “sponsor” could no longer tolerate its abhorrent behavior.

The English East India Company (EEIC) was founded 422 years ago in 1600, and has a fascinating, nearly 300-year history before finally being dissolved in the late 1800’s.Following the EEIC’s brutal attempts to squash the Indian Rebellion in 1857, the British crown was forced to intervene. The company was shortly thereafter dissolved in 1873.

Sugar, Spice & Your Connected Device

Today’s stateless superpowers no longer dominate the seas or wage wars. Nor do they trade in exotic spices & textiles.

Instead, the spice that must flow is our data, and the greatest fortunes ever created in human history have been generated by companies who’ve figured out how best to harvest, decode & sell this data - one way or another.

However, while the digital goods traded by today’s behemoths couldn’t be more disparate from the riches of the Old World - some things never change.

No matter how powerful or preeminent an empire becomes, it is simply a matter of time before its position is usurped and it either gives up the lead, or in some cases, crumbles into oblivion.

Regime changes are inevitable.

Rome arguably ruled the Western world for almost 500 years. Today, Italy’s GDP is smaller than the state of California.

And more recently, at its height in 1920, the British Empire controlled nearly a third of the planet. Today, just 100 years later, the UK has a smaller economy than that of its most prominent former colony - India - which just surpassed it in 2022. (History also tends to be laden with irony).

Nobody can predict how the balance of power will shift in the coming years as today’s Technocracies jostle for position & dominance.

But one thing is certain: The map of digital power will look drastically different 5 years from now... and like a different planet altogether in 10 years.

For digital entrepreneurs, who must effectively choose their “citizenships” in terms of where they prioritize their focus, there are huge opportunity costs if they end up doubling down on the next Myspace.

With this in mind, while we can’t predict how the landscape of power will look even a year out - what we can do is gain a better understanding of the incumbent powers, their emerging contenders, and a few outliers on the fringes - most of whom will likely just fizzle out.

(But there’s always a chance one of them might be the Dark Horse that takes everyone by surprise).

So let’s take a closer look at the current balance of power, get to know our overlords, and place our collective bets...

Part 2:
Kingdoms in the Cloud

If we’re going to build on the concept of digital nation states, we might as well profile each major company as a metaphorical country - along with key statistical highlights, its primary strategic levers, and its main strengths & weaknesses.

Importantly, for this exercise the focus is on political power metrics vs conventional metrics like financials or user growth. For example, while Block (fmr: Square) has over triple Twitter’s revenue ($16B vs $5B), Twitter has far more capability to influence the world around it as an important news discovery & communications engine - thereby earning it a larger share of the “map”.

The Superpowers

Nation
Power Profile

With 4.3 Billion users (93% of total internet market share) and continued Search & Browser dominance, Alphabet comfortably maintains its dominant superpower status.

Key Resources

Google, YouTube, Chrome, Android, Maps

Strengths

Effectively the gateway to the internet, and the main custodian of all its data - giving it unprecedented capabilities to analyze & monetize commercial intent.

Weaknesses

Limited reach / control over physical consumer devices. Limited ad inventory (requires consumer intent). Potential antitrust regulation if deemed to be a monopoly by US lawmakers, who may be pondering their motivation for dropping the “Don’t Be Evil” slogan in 2012.

Strategic Levers

Its ability to throttle organic discovery to favored destinations & dynamically front-run entire industries (eg. Google Flights) directly from page-one SERPs

Nation
Power Profile

With “just” 1 Billion customers across 1.4B devices, by pure numbers Apple is apparently dwarfed by Alphabet & Meta. However, as a quasi-luxury brand, a substantial majority of affluent internet users prefer Apple’s ecosystem; they own the world’s most valuable audience.

Key Resources

iPhone, App Store, Safari

Strengths

Apple effectively controls the affluent mobile internet experience. Anything built for the world’s most valuable customers is only distributed with Apple’s permission.

Weaknesses

Limited reach / control over the social domain. Limited data-driven monetization. Apple is more of a physical “landlord” for the apps & experiences that touch customers directly.

Strategic Levers

Apple has an unprecedented ability to blockade data-dependent actors like Alphabet & Meta across its ecosystem with initiatives like IOS14. Similarly, it wields exorbitant rent-collection powers via the App Store (taking 30% of topline revenues from 3rd parties in its ecosystem).

Nation
Power Profile

With 3.7 Billion active users across its suite of social apps, paired with the (still) best prospecting ad-tech engine ever created, Meta remains the King of Social, albeit with some increasing long-term headwinds.

Key Resources

Facebook, Instagram, WhatsApp, Oculus

Strengths

In addition to practically “owning” social media, Meta’s mastery of machine-learning to drive uncannily accurate ad targeting at any scale (and for any budget) has led to them fully-monetizing their user base, achieving a staggering $49 ARPU for their North American cohort.

Weaknesses

Meta is essentially the world’s most successful app developer - the downside of which is that it surrenders a lot of potential power to its upstream platform distributors (app stores, browsers, etc) and physical device manufacturers. This leaves it highly vulnerable to disruptive policies (eg. IOS 14, 3rd-party cookie deprecation, etc) forced upon it by competing or unfriendly actors. Hence its big bet on VR devices.It also suffers from a generally negative perception, both by its end-users and its advertisers.

Strategic Levers

Meta’s control over the world’s social content lets it amplify or suppress any message, narrative or certainly any brand as may befit its wider objectives.

Nation
Power Profile

With 310 million active customers, Amazon takes in ~ $0.40 of every ecommerce dollar spent online. Furthermore, 66% of all shoppers start their product search on Amazon first, compared to just 49% on Google. In essence, Amazon has basically become the world’s most effective sales channel, all but owning the bottom-half of the internet’s collective customer funnel.

Key Resources

Amazon.com, Prime, AWS

Strengths

Amazon’s ability to reach customers and manage fulfillment are in a class all their own - nobody else comes close. As this moat widens, it becomes increasingly self-fulfilling.

Weaknesses

Amazon’s greatest strength - total control of the transactional customer journey - is also its main liability. Brands who sell on Amazon are essentially making a faustian bargain; sacrificing customer data in exchange for exposure & revenue. They will quickly jump ship to a more generous distribution partner if one arises. This sets up a potential growth trap for Amazon.

Strategic Levers

Given their ownership of the customer all the way through the buying journey, Amazon has an unprecedented visibility into what’s selling, what’s going to be selling... and which markets to effectively take for themselves by filling the top-fold with their own private label product line.

Nation
Power Profile

Ironically, the pioneer of Personal Computing in 1975 now finds itself squarely focused on the business user. With 1.4 Billion Windows users, 822M LinkedIn users & 345M paying Office365 users, Microsoft comfortably dominates the commercial sector of the internet.

Key Resources

LinkedIn, Windows OS, Azure, Office365, GitHub

Strengths

Its business software is easy to use, industry standard, and - most importantly - expensive to replace. LinkedIn is now also the world’s de-facto job marketplace. Barring a major breakthrough in how people use computers for work, Microsoft will likely grow in lockstep with the wider economy.

Weaknesses

Microsoft is heavily reliant on third-party PC manufacturers (eg. Dell, Asus, IBM, etc) to deliver its OS. The quality & supply chain integrity of the hardware on which Microsoft “lives” is outside of its control. MS is trying to own more of this experience via its Surface device line, and is making progress - but its physical footprint across the market is still quite small.

Strategic Levers

If you’re building any kind of business that needs to interface with enterprise customers, chances are, you’ll be building on at least some part of the Microsoft stack. This gives them the ability to essentially dictate the “building codes” of the whole business sector, shaping it to their benefit.

Emerging Contenders

While the Superpowers are effectively in the business of staving off entropy & maintaining their respective monopolies - mostly by throwing their weight around - it’s the up & comers who are focusing on best-in-class product, and who are aiming for game-changing breakthroughs.

For our purposes, we define emerging contenders as any company that poses a credible and existing threat to a Superpower; if not by usurping its position, then at least by capturing some material market share.

In contrast to Superpowers, it’s impractical to rank the Contenders side-by-side due to the more specialized business case for each; it’s more meaningful to weigh the odds of how each one might potentially disrupt the current status quo.

Nation
Power Profile

At more than 1 billion monthly active users following its 2017 launch, Tiktok is officially the fastest-growing app in history. (For contrast, Instagram has 1.4B MAUs). Its engagement / daily usage stats relative to FB, IG & WhatsApp is significantly higher (26 hrs /mo vs FB’s 16/mo and IG’s 8/mo)It’s still predominantly occupied by the Gen Z segment, but older demographics are starting to come over as well, a trend that likely continues.

Rivals

Instagram, YouTube, Snap

The Opportunity

TikTok has phenomenal momentum. The combination of the perfect content format, a “lottery” style algorithm where anyone has a legitimate chance of going viral, and increasingly compelling incentives for Creators & Advertisers alike means that TikTok is well on track to Superpower status.

If unimpeded, it likely overtakes Instagram by user population by 2024.

The Challenge

The main obstacle ahead of TikTok is one of geopolitics; it’s not only possible that the US takes steps to limit or outright block access to the American market; it’s actually probable unless US-China relations markedly improves (or the app is re-domiciled).

Nation
Power Profile

Next to Amazon, Shopify is the most significant ecommerce infrastructure on the internet. Though largely hidden to end-users, through its 1.7M merchant base it touches over 500M buyers, represents $79B in gross merchant volume, and supports an ecosystem of 7K developer apps.

It is the go-to platform for any ecommerce business that wants full control of its own customers, all the way from startups to Fortune 500’s. It basically fills the vacuum that Amazon doesn’t already occupy.

Rivals

Amazon, BigCommerce, SquareSpace, Wix

The Opportunity

Where Amazon is building an empire, Shopify is “arming the rebels”, as their CEO puts it. Over time, this is a more compelling offer, and many brands will continue to “graduate” over to Shopify from closed-loop marketplaces like Amazon & FB Marketplace so as to customize their customer experience.

The biggest “hole” in their offering, and subsequently the biggest challenge for their merchants, is access to buyers. Basically, merchants need to figure that part out on their own. However, the Shop App, along with some other initiatives (partnerships with TikTok, YouTube & others) could potentially fill this void, and provide a significant advantage to Shopify sellers.

The Challenge

It’s no small task to build up a captive, trusting customer base for a merchant base on the scale of Amazon’s marketplace. Unless there’s some serious degree of innovation, capital investment and luck - Shopify will be playing second fiddle on the customer acquisition front for a long time coming.

This is especially true if Amazon decides to offer its merchants a similar level of customization & customer data custody at some point.

Nation
Power Profile

Similar to Twitter, Reddit boasts ~430M MAUs and is primarily a news engine, but for deeper discussions. As a pseudonymous platform, users are largely not linked to a real-life identity, which seems to elicit far more candid & “vigorous” discussions - it’s all about the comment threads. It’s the best place on the internet to rabbit-hole into any given topic.

Rivals

Twitter, Facebook, Discord, Quora

The Opportunity

Again, like Twitter, Reddit’s UX is solid. Lurkers have an unmatched archive of conversations to mine for insights on pretty much anything, and contributors can often find significant traffic at the end of the “figure out how to promote your content without angering the mob” rainbow. But similarly it has a lot of ground to gain on the monetization & ad tech department... it brought in just $350M revenue in 2021 vs Twitter’s $5.08B with roughly the same MAU’s. That’s a hell of an opportunity to close the gap.

The Challenge

One of the most compelling attributes that makes Reddit special is also its greatest shortcoming - anonymity. This severely limits the value of its user-data, and therefore its ad targeting capabilities. If it can find a way to keep the platform effectively anonymous but also offer its advertisers a much better degree of targeting (perhaps with some sort of user-controlled settings that unlock various incentives in exchange for advertising relevance), Reddit could literally 10X its revenue & growth potential.

Nation
Power Profile

With over 600M users (360M of which use it daily), Snap sits somewhere between Twitter and Tiktok as measured by gross population. Notably, its audience skews both younger and largely female (82% of US teens use Snap, 61% of app users are female). It’s still growing quickly, but has never been profitable - so its ability to drive more users may be limited in a world of costlier / tighter capital.

Rivals

Instagram, Tiktok, WhatsApp

The Opportunity

Snap’s native AR filters, as well as its privacy-first ecosystem (self-deleting messages) make it both a fun & secure way to communicate, especially for younger users. This continues to be their main differentiator, and the AR piece in particular could be a catalyst, especially if their Snap Spectacles eyewear can advance into a true, all-in-one “AR vision” product.

Last, Snap’s ad engine - as with Twitter & Reddit - leaves much to be desired. If it can improve targeting & ROAS for its advertisers, that would unlock a lot of growth runway.

The Challenge

Keeping pace against TikTok & Instagram is a tall order, especially as AR / generative AI rapidly expands & evolves across other platforms, reducing Snap’s moat in this area. It will have to work hard to secure & focus on a key differentiator, likely around its privacy functions - but balance that in a way that isn’t limiting (a la Reddit).

Nation
Power Profile

At ~450M MAUs Twitter is certainly no slouch, but doesn’t have the same population size as the more “passive” scrolling apps like Tiktok, Instagram and so on. However, its role as the world’s fastest news source + town square + official megaphone for many prominent political & celebrity figures is unmatched. It’s also increasingly become an organic networking alternative to the “stuffier” LinkedIn.

Rivals

Facebook, Instagram, LinkedIn

The Opportunity

Twitter offers an amazing user experience, and rewards influencers with significant reach (at least in contrast to Meta’s platforms). Where it has the most to gain is in drastically improving its ad engine & monetization model in general. With Elon Musk’s recent takeover, there’s a chance this might materialize, which would fuel other areas of its growth.

The Challenge

Musk’s takeover has been, let’s say, quite “eventful”. There’s a lot of dust that needs settling before any meaningful innovation can set in, and Twitter has some significant financial hurdles to overcome just to stay in the game at this point. It may be some time before these opportunities are actionable.

Nation
Power Profile

With 422M unique users (free + paid), and still-young but maturing audience (the largest cohort of which is 25-34), Spotify is in some ways the final realistic form of what Napster was trying to be decades ago; it has essentially dethroned the Music Industrial Complex and hoovered up the entire mainstream ecosystem into a single app - minus the copyright infringement & PC virus baggage that came bundled with Napster.

Rivals

iTunes, Amazon, YouTube, Pandora

The Opportunity

Spotify’s largest opportunities for expansion amount to broadening its product line; while it’s a leader for streaming music, and best-in-class for podcasts, it has a lot of room to grow into audiobooks & courses - and things like video streaming (with the right niche focus) could be a blue-sky growth strategy.

The Challenge

Spotify may be the current leader in the music category, but its lead on the runner-ups is scant at best, and the competitors it needs to outpace are formidable to say the least: Apple, Amazon, & Alphabet - who might as well have unlimited working capital. Spotify will need to stay “brilliant” to maintain the lead via X factor vs resources or attrition.

The Outliers


The current Superpowers are hyper-aware of the encroaching Contenders amassing forces on their proverbial borders. One of the more obvious signals being that Facebook, YouTube & Instagram have all rapidly implemented Tik Tok’s short-video story format into their core UX.
But whether through ignorance, negligence or willful disinterest - where they have meaningful blindspots is the actual frontier of the internet; the wild west.

Most of these outliers are still finding their way in terms of their final form; they don’t have well-defined borders. Some of them are still in the concept stage - and don’t yet have a “killer app” to fly their proverbial flag.

But make no mistake, each of these outer factions have garnered passionate communities around them for a reason - they’re tapping into something primal & important. Often by offering a fundamental re-think or New Mechanism to replace the status quo. And as history frequently shows us, many an empire has fallen to impassioned foes it least expected.

Just ask the Imperial British, who watched a distant trading colony in the New World evolve from a rebellious outpost, to an enemy, to a regional power... and then into the United States as we know it today - leader of the free world.

Or, perhaps more applicably, just ask the Music Industrial Complex what an illegal, single-developer project called Napster can do to an entire industry.

With this in mind (and an open mind), here’s who grabs our interest currently as potential Dark Horse disruptors on the fringes of the internet...

Faction
The Big Idea

Become the best home for digital communities.

Potential
Impact

If Discord becomes the default platform for having public conversations, it will displace Reddit, FB Groups and more. Also, its ecosystem (enabling 3rd party apps & custom community features) could exponentially widen its moat. It could eventually become the internet’s unofficial sidebar discussion.

Faction
The Big Idea

Become the ultimate, privacy-first chat app & messaging channel.

Potential
Impact

If Telegram can figure out moderation at scale, it will pose a legitimate threat to Snap and WhatsApp, as its chat ecosystem offers far better anonymity and encryption - not to mention audience building. It could eventually be the primary DM channel globally.

Faction
The Big Idea

Become the REAL you-tube

Potential
Impact

Rumble’s double-down policies on free speech, very limited censorship and unfettered content could see it become the “pirate radio” of video streaming if YouTube grows too draconian or overreaching. Currently it’s more of a relief valve, but if YT goes too far, the balance of momentum might shift.

Faction
The Big Idea

Become an accidental replacement for social media

Potential
Impact

Many of today’s massively multiplayer games / gaming platforms have an audience that is already on par with Twitter’s - namely Fortnite, Minecraft & Roblox. And many of these games have incidental social mini-apps that could potentially alchemize into something far larger.

SInce the user-base & network effect is already latent, this represents a seriously under-appreciated threat to the existing platform incumbents.

Faction
The Big Idea

Become an ecosystem where users can own pieces of the internet, and experience it with a persistent, perma-logged-in identity.

Potential
Impact

Despite its recent (and unfortunate) association with crypto & NFT madness, the fundamentals of Web3 offer a truly mind-bending re-think of how the internet’s core “physics” might operate, and how people might use it.

Building internet applications that interoperate with decentralized blockchains opens up some very compelling, and truly novel business models. These are still very nascent & exploratory, but if the industry finds its defining Killer App, it could completely reshape how people expect to use the internet.

Faction
The Big Idea

Become the first truly authentic social network

Potential
Impact

The true impact of conventional social media (FB & Instagram), especially on teens, has yet to be fully understood. But most users report feeling much better about themselves the less they use social apps, once they’re no longer being bombarded with everyone else’s carefully-choreographed, heavily-filtered highlight reels.

If BeReal’s forced-authenticity model can still be seamless, fun and engaging, it could become a massive breath of fresh air for a huge cohort of today’s wider internet audience, and take massive market share away from the incumbents.

Faction
The Big Idea

Become a substantially new internet medium

Potential
Impact

If augmented reality can truly go mainstream, adding a digital layer on top of the world around us (without us looking like dorks with a clunky headset strapped to our faces) would essentially be another “iPhone moment”.

In other words, it would add an entirely new category of experiences, and change everything.

We view this as inevitable, but the timeline is murky - as are the likely “winners”.

Faction
The Big Idea

Become a WeChat-style super app for the West

Potential
Impact

Elon Musk still owns X.com, a leftover asset from a now-defunct online banking startup years ago. He intends to launch an “everything app” on it, using Twitter as an accelerant.

The details on his vision are vague, but given who owns it and the potential resources behind it - this isn’t a nothingburger. It won’t happen overnight, but it wouldn’t hurt to keep an occasional eye on this “left field”.

Faction
The Big Idea

Become the new model for decentralized social networking

Potential
Impact

The ability to build your own corner of a social network and truly own your audience and control their experience, while still benefiting from the network effects of tagging users & keywords across the whole ecosystem has profound implications. If this reaches any kind of legitimate critical mass, it poses a substantial threat to apps like Twitter.

Additionally, since it’s open-source, it wouldn’t be a stretch for this same model to be duplicated across other genres (OS + decentralized alternatives to Instagram, TikTok, Facebook, etc)

It’s a bit of a stretch today, but whether it’s Mastodon or someone else - the fundamentals (ownership, control,  portability, interoperability) will likely form an eventual path for something like Mastodon to “Napsterize” the current social media status quo.

Part 3:
Mapping the Future

The future is utterly, confoundingly unpredictable.

Covid-19 was a classic black swan event, but - while shocking - it wasn’t confounding. Pandemics are bound to happen.

What was truly surprising were our collective reactions to the pandemic. The second order effects. I mean, who would’ve predicted that a global shutdown would propel the stock market & house prices into the stratosphere? Bizarre.

Point being, even if some of our various predictions about the Technocratic World Order come to fruition, what that actually means once the second & third order effects ripple through the ecosystem is anyone’s guess.

Nevertheless, for internet entrepreneurs it’s still a worthwhile exercise to game out a few scenarios. Not so much for placing “bets”, but rather as a way to stress-test core assumptions around your current strategy - and even your business model.

If X, Y or Z happens - does my business survive? What are the opportunities that arise? And what are the early signals to watch?

Worst-case, even if none of these things play out, the exercise still might surface some ways to add resilience to your business, as well as be better positioned to seize other opportunities.

So with that in mind, let’s game out three future scenarios that could potentially redraw The Map, and what that might mean for you & your business...

Scenario 1:
Gravitational Gridlock


Let’s assume that the next 5 years are basically status quo; that all of today’s major platforms maintain their current trajectories, and in 5 years we simply have an amplification (either up or down) based on today’s current trendliness.

This is far from comprehensive, but here are some predictions about how this might play out, and how it would impact small internet businesses in particular:

Apple continues its slow-but-steady encroachment into Alphabet’s internet gateway market share. At current trend, IOS should land at around 40% of mobile OS coverage globally, with Android pulling back to about 60%. (Today they are 28% vs 71%, and 5 years ago they were 18% vs 76%, respectively)Similarly, Safari should rise to around 25% global market share, with Chrome pulling back slightly to ~ 62%. (Today they’re 19% vs 65%, and 5 years ago: 14% vs 54%. Chrome plateaued at 65% in 2019)

Impact: Attribution & ROI continues to erode for advertisers as Apple’s “privacy umbrella” casts a longer shadow. Mobile apps will have a 30+% higher min-LTV threshold to unlock viability. You’ll need to position & price accordingly.

What to watch: Keep an eye on IOS & Safari’s forward market share trend vs Alphabet’s channels. If it starts to flatten, this thesis might not play out.

Meta’s growth stalls, then grinds lower. Across its platforms (FB, IG, WhatsApp), Meta’s daily active user growth is forming a plateau at about 2B daily active users. Its audience demographic also continues skewing older, as it increasingly fails to attract Gen Z’s, who it loses to video & chat apps like Snap, Tik Tok & YouTube.The creator economy similarly eschews Meta properties, as their track-record around throttling organic reach is, frankly, awful - and unlike YouTube & Tik Tok, there is no revshare incentive to build & engage an audience.For both of those reasons (losing younger users, repelling creators), Meta’s vision of a VR Metaverse is broadly ignored and ultimately gets shelved.

Impact: Available ad inventory may actually increase temporarily as brands targeting young adults leave for other platforms. However, Meta is unlikely to make much headway in its attribution struggles with both Apple (IOS14+) and Alphabet (looming 3rd party cookie deprecation). Be prepared to eventually move away from Meta as a core acquisition channel.

What to watch: If there’s a meaningful improvement to Meta’s global DAU’s, or if they acquire some sort of Gen-Z super app, then this might be averted. Similarly, while we view the odds as very low, Meta’s big bet on VR may actually open up a new market if it can find mainstream traction.

Video takes center stage. It’s no secret that video is consistently becoming Gen Z’s preferred social medium. The three most popular platforms for the US Gen Z demographic are Youtube, Snapchat & TikTok, with Instagram sliding to 4th place. In concert with these usage trends, advertisers will similarly aim most of their budgets (rightly or wrongly) at this same 18-30 age cohort, which means video content will increasingly become the most valuable UGC currency for platforms, creators & brands alike.

Brands who can “speak video” as a native language will have an advantage in the near term. However, sooner than most think, this will become a baseline requirement for content strategy.

Impact: As the internet increasingly becomes video-first, the focused competition & content quality hurdles will squeeze out smaller players - just as in the decades where TV reigned supreme on Madison Avenue.

What to watch: On the wider trend, look for a pullback from video platforms as the primary growth medium (or some new mechanism that displaces video dominance).

Amazon consolidates merchants. Shopify’s CEO (Tobi Lutke) has said “Amazon is trying to build an empire, and Shopify is trying to arm the rebels”. He was referring to fundamental business models of each platform. Namely, selling on Amazon is a trade-off; you get to access their massive customer base just by listing your products - but it’s their marketplace, their funnels, and ultimately their customers. In contrast, Shopify is largely invisible to your customers. You get to control the entire experience, and you own all the customer data.

But as a Shopify merchant, it’s still a “bring your own customers” relationship. Which doesn’t bode well given the increasing squeeze on what it costs to acquire customers (discussed above).

Impact: A sizable cohort of “indie” merchants will capitulate against rising CAC’s, and migrate to Amazon to at least keep the lights on, and live to fight their rebellion another day.

What to watch: Arguably, FB’s miraculously high-ROI (pre-IOS14) ad engine is what fueled the rise of Shopify last decade. If another similarly disruptive, high-ROI channel emerges at scale for ecommerce merchants - it could derail this trend. Keep an eye on things like the SHOP app, FB Marketplace, Shoppable social content... etc.

This is just the tip of the iceberg for the Gridlock scenario, but it’s enough to paint a pretty dystopian picture for smaller businesses; it essentially puts the whole industry into a pressure cooker, squeezing out opportunity away from any brand that isn’t capitalized enough to pay-to-play.

However, as with the earth’s own tectonic plates, pressure can only build up to a point. So while this scenario is initially the least disruptive, in the long run, the odds of a catastrophic disruption event will actually increase with each passing year.

The following scenarios contemplate how some of these events might play out...

Scenario 2:
The Mother of All Intervention


As with the first scenario, let’s assume that the prevailing trends basically stay their course for the next few years. But instead of pressurizing to a breaking point - instead we see exogenous forces preemptively intervene.

In this case, it would be the OG Big Brother: Governments.

This isn’t unprecedented. Some reading this might remember the DOJ’s landmark case against Microsoft in 1998; regulators were concerned that Microsoft’s default bundling of Internet Explorer (its own browser) with Windows software was monopolistic and unfairly shut out competitors like Netscape Navigator.

Ultimately, the government won its case (shocker), and Microsoft was required to ensure Windows remained an open ecosystem for other developers. At the time, this was controversial and seen by many as overreaching on the government’s behalf.

In retrospect, one could argue that Microsoft’s monopoly was child’s play compared to the iron grip that Big Tech holds over the internet today - and the antitrust lawsuits to prove it have been piling up for years. But these have been largely gridlocked by lobbyists & legal maneuvering - all bankrolled by the near-limitless resources of the defendants.

That said, the otherwise methodical legal system has a curious way of “re-prioritizing” and slamming the gas pedal if there’s enough political will to force its hand. And if there’s ever been a time where governments might feel the need to flex its National-Interest muscles, it’s now.

Here’s a few examples of how this might play out...

Tik, tok, tik, tok.... Boom! The rapid rise of Tiktok has been nothing short of extraordinary. It seems to offer the perfect collision of algorithmic alchemy; digital dopamine for end users, and a generous discovery engine where new creators can see their content pick up real traction - even with no existing followers.

Tiktok is the flagship in Beijing-based ByteDance’s portfolio, and is the end result of combining a few strategic acquisitions (most notably Flipagram & Musical.ly), and seems to benefit from ByteDance’s earlier investments into their internal AI Research division.

At more than 1 billion users since its 2017 launch (making it the fastest growing app in history), the results speak for themselves. But they also raise some eyebrows. In particular, there are some very influential eyebrows being raised in Washington, DC who have some serious concerns.

FCC Commissioner Brendan Carr is one of them, who has called on the US Government to ban the app altogether. He’s worried about the Chinese Communist Party’s influence over Tiktok - which can ultimately dictate how any China-based company must operate. ByteDance has substantial insights into its userbase (including Americans) that might become strategically valuable to the CCP at some point, if not already.

FBI Director Christopher Wray is another high-profile figure who’s expressed “extreme concern” (his words) about the CCP using Tiktok as a potential vehicle for influence operations aimed at American users.

Given the United States position towards Huawei (banned), along with its recent blockade on exports of advanced semiconductors & microchips to China, it is hardly unthinkable that the US might pull the rug on Tiktok in the near future... especially in light of the current geopolitical tensions in the South Pacific.So let’s say they ban it. What does this mean for us?

Impact: Broadly speaking, this is negative (initially) for smaller businesses, as it pulls a bunch of advertising inventory out of the ecosystem, which will raise the price of US traffic everywhere else. It also wipes out any US-based creators, and significantly cuts the audience values of most non-US creators.

Longer term, we’ll likely see an arms race across dozens of startups to build the “American Tiktok” equivalent (this is a net positive), but this will be tempered by an even stronger push from Meta & Alphabet to dominate the video shorts space with YouTube & Instagram et al.

What to watch: The main barometer for tracking Tiktok’s continental fate may have more to do with Taiwan than it does the FCC; ByteDance finds itself in the unenviable position of being an unwitting leverage point for the world’s most powerful nation states. TikTok’s future lies almost solely on the political trajectory of US-China relations.t

De-moated. AICA, short for the American Innovation and Choice Online Act, is Senator Klobuchar’s proposed antitrust bill that aims to loosen Big Tech’s grip on the internet.

Specifically, it targets the dominant firms like Alphabet, Meta, Apple & Amazon - prohibiting them from using their considerable control of the wider internet to give their own products an unfair advantage over & above other competitors with preferential algorithms, UI design, product rankings, and so on.

Examples include things like: Google Flights being embedded at the top of the SERPs for the best travel keywords, Amazon’s “Basics” line consistently outranking competing brands, Crossposting being limited to within Meta’s ecosystem, and Apple’s iPhones coming pre-installed with its own apps.

The bill is in its early stages, but if it passes into law - and if Congress isn’t exactly “friendly” to Big Tech for whatever reason thereafter - this could be seriously disruptive. Par for the course (and tellingly), pro-tech lobbyists spent ~$120M in 2022 alone just to oppose this bill.

Impact: If this bill passes, it’s almost entirely good news for smaller businesses, as it basically reshapes the “zoning laws” of the internet’s choicest real estate across every major platform. The net result is that customer acquisition will become a little easier for the little guy.

What to watch: At this point, it’s all about the legislative process (it needs to pass a number of political hurdles before actually becoming law). All along the way it can be squashed for any number of reasons, and the most powerful companies on the planet are highly incentivized to see it scuttled. But as mentioned earlier - it’s all about the political climate. If the prevailing narrative in Washington falls out of favor with Big Tech, things could happen fast.

Divided and Conquered. For a guy who’s brought billions of friends together with his collective monopoly on Social Media, Mark Zuckerberg sure has trouble making friends over at the Federal Trade Commission (FTC).

Last June, the FTC pursued legal action against Meta, arguing that its acquisitions of Instagram & WhatsApp were anti-competitive, and with the aim of breaking up the firm into separate, competitive entities. (The US has a track-record of doing this with massive companies - most notably Standard Oil in 1911, where it sliced it up into 30+ separate companies, one of which was ExxonMobil).

It’s clear that much of the US government views Meta as an illegal monopoly (and a blight on society), but also a capable legal foe - and that under normal circumstances, successfully forcing a breakup might take nearly a decade.

But we don’t live in normal times anymore. And if Meta finds itself embroiled in any additional scandals of the national security variety in today’s geopolitics, it could find itself staring down the barrel of a breakup very quickly - among other things.

Impact: If Meta were broken up in the near future, there would be a range of effects - good & bad - for smaller businesses. Initially, the breakup would negatively impact advertisers as it would greatly reduce the overall audience accessible from a single dashboard, and reduce targeting effectiveness. Businesses would also have to create separate accounts & management systems for each platform (FB, IG, WhatsApp, etc), which adds complexity and training overhead.

There’s also the question of which platform gets to keep the “secret sauce” (Meta’s signature ad targeting engine), or whether that IP is bolted into each spinout.

There would be some substantial upsides though, in the long run. Meta is infamous for its lack of support and general apathy towards small business advertisers, and frankly, even large spenders. Pitting each platform against each other would generate a sustained effort from each to attract & retain advertisers - which would rapidly instill a strong customer-service culture (as a matter of survival).

Similarly, Meta’s pattern of dangling carrots for creators and then pulling the rug on them (by throttling reach or paywalling access) once they’ve achieved enough network-effect would no longer be tenable. Each platform would have to rewrite the “social contract” to make the juice worth the squeeze for content creators - which would be a huge win for organic marketing.

Last, breaking up the hegemony of social apps would open the door for some legitimate contenders to challenge FB, IG, & WhatsApp head-on, to the benefit of end users & advertisers.

In general - breaking up Meta would be akin to a long overdue forest fire; a cataclysmic, chaotic clearing event that seems like a disaster at the time, but later on gives way for new growth within a healthier ecosystem.

What to watch: Aside from the FTC’s ongoing lawsuit, and much like the AICA bill, the thing to watch is geopolitical sentiment (and Meta’s apparent role within it). If things increasingly “get real” on the world stage, and if there’s any perceived nefariousness by Meta in that lens - the FTC’s hammer will find itself with a lot more momentum behind it.

In normal times, intervention on this scale (and with economic juggernauts like today’s Big Tech giants) happens very slowly and at great legal cost... which means it requires a great deal of political will. That’s a tough sell when these same companies also comprise such a large chunk of the S&P 500 index, and collectively hire millions of US workers.

But when times are tough - or worse, dangerous - all bets are off. (Consider how quickly England scuttled the East India Company to avoid political fallout).

Should US lawmakers find Big Tech an attractive target for appeasing voters, or as a strategic lever in the wider umbrella of National Security, this kind of intervention seems almost inevitable.

For internet entrepreneurs, there’s two main takeaways:

  1. Don’t marry a single platform. As much as is possible, try to diversify your growth channels, with a focus on owned audiences (like an email list, media partnerships, etc).

  2. Watch the weather. Using Tiktok as an example, while a lot of brands & creators are finding success with it (some very quickly), its future in the US market seems dubious at best. Make hay while the sun is shining, but keep a close eye on the sky. Have an exit plan once you see the clouds gathering.


What both the Gridlock and Intervention scenarios have in common is that they’re technically already in play. It’s only a question of trajectory; how things actually unfold.

But for our final scenario, we examine something quite different...

Scenario 3:
The Dark Horse

“Who would believe that Rome, built up by the conquest of the whole world, had collapsed, that the mother of nations had become also their tomb; that the shores of the whole East, of Egypt, of Africa, which once belonged to the imperial city [...] that we should every day be receiving [...] men and women who once were noble and abounding in every kind of wealth but are now reduced to poverty?”

Saint Jerome, Commentary on Ezekiel, ca. 410 AD
On the arrival of Roman citizen refugees in Bethlehem

Rome reached the apex of its power by about 117 AD, under Emperor Trajan. At the time, its borders reached all the way to modern-day England.

After Trajan’s death, however, Imperial Rome’s internal power structure started its trajectory towards gradual decline. By the 5th century, the Roman empire was a shadow of its former self - having split into separate West & East factions.

And then the unthinkable happens - Rome (the city), a bastion of world power that had been secure for 800 years, falls to the Barbarians. While mostly symbolic by the 5th century, it still sent shockwaves around the world, and firmly signified the end of an era.

Significantly, it wasn’t some other great power or peer competitor (like the Han Dynasty) that was ultimately Rome’s undoing - it was the combination of waning dominance and an underestimation of its threats on the fringes.

One could argue that several modern empires have risen & fallen in similar fashion. Some examples:

Research in Motion (Blackberry) spearheads the smartphone industry, establishes dominance, but fails to take the threat of Apple’s iPhone seriously. The prevailing thinking was that touch screens were just a “consumer toy”; serious business users would want a keypad. Their hubris cost them everything.

Kodak literally invents the digital camera, but again, like RIM, views it as a novelty. They fail to envision a world without film, and lose their core business.

Founded in 1985, Blockbuster video rental stores quickly become as common as gas stations across North America. Meanwhile, Netflix starts as a wonky DVD-delivery Dot-Com startup in 1997. This represents no real threat to physical rental stores until 2007, when they start offering streaming services. The last Blockbuster closed just 7 years later, in 2014.

I could go on.

The point is, corporate empires rarely fail as a result of “total war” with peer competitors. The more likely outcome is a failure to recognize (or accept) when its market changes, followed by a gradual decline until one of the fringe outsiders rapidly breaks into prominence - leaving the old empire to collapse under its own weight.

What might this look like for today’s Superpowers? And who are the proverbial Barbarians?

Let’s look at how some of the Outliers mentioned earlier might end up toppling today’s “infallible” empires...

WeChatGPT

For decades now, we’ve taken it for granted that Google and its ecosystem are the internet’s de facto starting point. In particular, The Search Box as a core business model has seemed infallible & irreplaceable.

But with the explosive popularity of OpenAI’s latest prototype (ChatGPT) - and its uncanny ability to provide nuanced, in-depth answers to virtually any query - a common insight from early adopters has been that they’ve actually started using ChatGPT instead of Google for certain queries.

For example, asking the AI to recommend a detailed set of 20 recommendations for an upcoming trip based on key criteria & interests is something it can generate in 5 seconds (and they’re actually good!). It would likely take an hour or more of individual searches to come up with the same information using The Search Box.

And this is to say nothing of the myriad of other use-cases that ChatGPT is already performing, from data entry to productivity to content creation, content curation, and about a thousand other things.

The point is, it’s not hard to imagine how a “super-app” powered by conversational & generative AI could legitimately give Google a run for its money as the current de-facto internet gateway.

In many ways, OpenAI has been the first company to really make good on the initial promise of an intelligent personal assistant like Siri, Alexa & Cortana - which all ended up being either too scripted or underwhelming to be truly disruptive.

How this might happen: There’s already hundreds of GPT-powered consumer experiences available, such as Neeva (a re-imagined version of “AskJeeves” that generates a nuanced, footnoted essay instead of a list of a websites), and Microsoft is reportedly already partnering with OpenAI on bringing ChatGPT into the Bing search experience.

But the truly dark horse scenario would be a standalone super app (X.com?) that unlocks the full utility of AI across a range of use-cases for users; search, research, image & video editing... and net-new creation, task automation, productivity & time management - and so on.

Basically the first developer that can make it easy for your average user to unlock the full power of OpenAI’s capabilities in a ‘WeChat’ style super app could legitimately threaten Google’s default gateway status.

Decentralization.

You could make a compelling argument that today’s internet is sort of like digital feudalism. All the land is ultimately owned by Royalty, with the peasants able to subsist off the land and experience some benefits, but ultimately the “King” can giveth or taketh away on a whim.

At the moment, about the only digital marketing assets you can truly “own” are domain names and email lists. Every other type of audience or “asset” is essentially being borrowed. (You can’t export your Twitter following and upload it to Youtube, for instance).

But in a decentralized internet, that’s exactly how things would work - and that’s just the tip of the iceberg. For instance, Mastodon is an open-source social network platform that basically gives you “Twitter in a box” that you host on your own server.

But - crucially - you still benefit from the network effect, anyone on any other Mastodon server can follow you, mention you, etc. So it’s not like a blog, you can still go “viral” on the wider network.

But the difference is that there’s no central algorithms influencing your timeline, and no central “monarch” who ultimately owns your audience. Your social following on the Mastodon network is actually owned by you, can be exported / migrated, etc. I suspect Mastodon is an early pioneer in this model and will end up being the first of several.

Another possibility is the prospect of Web3 (blockchain ownership) in tandem with something on the same lines as Mastodon. For example, Mirror.xyz is another early-stage concept that lets its users create Medium-style blogs, but with native Web3 capabilities allowing for things like fractional project ownership, cryptographic signing (blue check on steroids), permanent blockchain-based hosting, and so on.

A few of the larger platforms have also flirted with some “Web3 lite” ideas; Reddit’s NFT avatars for example, as well as Elon Musk’s cryptic texts with Jack Dorsey, where they discuss the idea of de-centralizing Twitter, possibly as some kind of “X.com” super-app concept.

Being part of the crypto ecosystem, Web3 as a “brand” has taken some massive reputational damage recently, but at a fundamental concept level - a system for letting users actually own pieces of the internet - it seems inevitable with the right model & incentives to unlock its full potential.

How this might happen: The closest proxy to an empire being toppled by “decentralization” is likely the case of Napster vs Big Record Companies. You could hardly call Sean Parker & Shawn Fanning ‘brilliant masterminds’ who expertly engineered the wide scale disruption of the Music industry... they were college kids with a glorified pirate radio station.

But the mechanism they unlocked (peer to peer sharing) with their app truly was a game changer, and that concept is what spread like a virus, eventually finding a path to credibility & mass adoption with iTunes & Spotify taking the concept mainstream.

Look for something similar that fundamentally challenges the mechanism behind today’s social networks. It will be something that provides significant advantages for creators & users alike. And it will start small, but - like Napster - will generate substantial excitement and spread like wildfire, even if the MVP experience is flawed & janky.

Breakthrough Device 2.0.

During the first keynote presentation for iPhone 1.0, Steve Jobs famously called it a “breakthrough internet device”. Amazingly, this ended up being an understatement.

Just a few years following its launch, the iPhone became the most successful product in history. It did this by introducing a new set of “physics”; namely the combination of a phone, a personal computer, a camera and a GPS all in one handheld device with luxury & lifestyle appeal.

It somehow checks every box on the checklist of consumer desire.

We submit that the next breakthrough device is likely to be Augmented Reality; namely, stylish, seamless eyewear that can enhance reality instead of replacing it, in contrast to Zuckerberg’s vision for the Metaverse.

Our smartphones have arguably augmented our day-to-day lives in transformative ways already, and the natural extension is to expand this augmentation to our other senses. AR is far more likely to be a mainstream product vs VR or MR (mixed reality).

This thesis rests on a few main assumptions:

AR eyewear will eventually be indistinguishable from normal glasses / sunglasses

AR eyewear will eventually be indistinguishable from normal glasses / sunglasses

AR can be a stylish, luxury product that conveys status.

AR doesn’t require the user to “go inside” (both figuratively & literally) to enjoy

AR is a seamless enhancement layer that can come along with us in daily life; it’s the ultimate wearable.

Whoever can pull this off will legitimately create a new gateway to the internet; a new set of digital physics - and new rules for its newfound empire.

How this might happen: Apple is rumored to be working on AR glasses, and Meta is obviously doubling-down on this area in general. Google was early to the party years ago with “Google Glass” (which was a disaster), but is apparently testing new prototypes.

But the Dark Horse scenario is that either an obscure startup, or a specialized hardware company suddenly finds itself on the throne of the next digital hegemony.

It would be worth following some influencers in the AR space to catch wind of any credible developments early on - there’s bound to be a lot of false starts as this takes shape, and someone finally nails a product that can drive mass adoption.

Game theory

Even today, some of the most popular “social networks” and chat apps exist within the bolted-on UI’s of games like Roblox, Fortnite & Minecraft. (Consider that Fortnite has 400M players... making it the same size as Twitter by user base).

Now, some may argue that all games have a finite shelf-life, at least from a critical mass perspective. Players will simply shift to the “new thing”. While this is true, there is precedent for a single game to be the delivery mechanism for a new industry innovation that far outlives the game itself.

The prime example is Valve Games, which needed a better way to release patches and updates for its flagship titles like CounterStrike and Half Life. So in 2003, it packaged its games with the Steam Platform - which was initially just an authentication & support platform.

Valve quickly realized Steam could be much more than a bug-fixing pipeline; by late 2005 it was the first digital games marketplace with a captive, built-in customer base. Fast forward to today and Steam has 126M MAU’s and sells $10B worth of 3rd-party games every year.

In short, Valve ended up being a dominant global marketplace disguised as a gaming developer in a $220B industry. Think of it as a very profitable trojan horse.

Perhaps Reed Hastings (CEO Netflix) says it best: “We compete (and lose to) Fortnite more than HBO”. Hastings obviously understands better than anyone that the product is secondary - it’s the underlying customer base that matters most.

With all this in mind, our question: Is tomorrow’s social empire disguised as one of today’s popular games?

How this might happen: For starters, this is already happening - some of today’s fastest emerging social platforms like Discord & Twitch are essentially spinouts of the gaming industry; a place for gamers to talk shop, watch livestreams, etc.

But what I’d look for specifically is any game with a strong social component where both the devs and the player base increasingly shift focus to the social aspects of the “app”, over & above the actual game itself.

This happens frequently in other categories; consider that some of the internet’s largest forums & communities are “accidental”; RedFlagDeals, City-Data, Bodybuilding.com, and several others.

Considering the fact that many of these games literally have a user base on the scale of Twitter & Reddit to start with - a product shift like this could be monumental, and could happen quickly.


By the time Rome fell, the underlying empire had already been in decline for a century after bouncing off the redline of maximum potential in 100-200 AD. The Barbarians were basically filling a latent power vacuum.

The fact is, trees don’t grow to the sky. There are inherent limits to how large a product, a company or indeed even an empire can become. And once a behemoth entity begins to stagnate, the hidden pressures from within & without will steadily fester until something breaks.

Without question, all of today’s Technocracies will eventually meet their end. And the odds are high that whatever fills the vacuum of their absence will catch most of us by surprise. Consider how Tiktok basically showed up out of nowhere.

Therefore, as unlikely as it may seem currently, the Dark Horse scenario is - historically - the most likely event for causing substantial regime change (or outright redrawing the map) among today’s digital empires.

Setting Your
Compass

I won’t spoil the ending of Snow Crash, but - as with Stephenson’s other novels - the story concludes on more of a whimper than a bang.

And I think that’s intentional.

The characters exist as more of a mechanism to explore a world pushed to the extremities of political mismanagement, corporate overreach, and anarchic proliferation.

It’s as if he wanted to ask, “What if the worst-case scenario plays out in every pillar of our current society? What does life look like? How do people get by? How do they thrive? How do they find their way back to normal?”Similarly, while mapping out our current technopolitics (and postulating on all the various ways things might blow up) is a fun exercise, again, it’s more of a mechanism for examining your current business.

What if Meta gets scuttled by regulators and your CAC jumps by 200%? What if Elon blows up Twitter - along with all your followers? What if Apple effectively kills performance advertising via encroachment by 2025?

Each of these events would be fatal to tens of thousands of established businesses. It’s akin to the fall of Rome... it’s the end of an era.

So how do we find our “way back” if the world flips upside down?

Here’s one way to look at it:

Whether you visited the USSR in the 1960’s or Russia in modern times, your pocket compass would still find True North just the same - regardless of the political superpower that had collapsed; regardless of all the new lines on the map now cordoning off dozens of ex-Soviet regions as their own newfound countries.

You could still find your way. The key is to set your compass to something bigger, something more fundamental.

This might mean re-evaluating your current tactics & dependencies, and building in some safeguards.

Or it might mean zooming out and assessing your core position - ensuring your business actually has a valid reason to exist if it was forced to “emigrate” to another home; that there’s actually enough underlying market demand & pricing power to make it work.

Whatever the specifics, and however the future unfolds, this much is certain:

It certainly won’t be boring.

Part 1: Have We Snow Crashed?

Long before Mark Zuckerberg’s questionable pursuit of building a legless (pointless?) Metaverse, both the namesake and the concept of an alternate digital reality superimposed on top of “real life” was the premise of Snow Crash; an edgy, cyberpunk sci-fi novel released by Neal Stephenson in 1992.

Among other things (including cryptocurrencies), the book imagined a future where - following a global economic collapse - human civilization has transitioned away from centralized nation state governments, to a system of anarcho-capitalism.

The world in Snow Crash no longer has conventional borders, and is instead carved up into districts controlled by a range of different stateless societies including corporations, religious organizations, crime syndicates, and so on.

In some cases, becoming a bonafide citizen of a district is as simple as doing someone a favor. Or delivering pizzas for the Mafia district’s foremost franchise (CosaNostra Pizza), like the book’s main character. In contrast, other districts are elitist and essentially impenetrable.

In this conceptual dystopia, the main form of entertainment & communication is called “The Metaverse”, which is a MMORPG-style 3D planet encircled by a single highway, with digital real estate that users can purchase & develop. People can access the Metaverse at various terminals all over the real world, using VR goggles.

For some, it’s merely a distraction from a dystopian reality. But for many, it’s where they now spend most of their time, where they work, and otherwise build their life.

Stephenson’s novel is a borderline parody. I mean, the main character’s name is literally Hiro Protagonist. But in many ways, it also turned out to be strangely prophetic, albeit with a few surprising twists.

On Top Of the World

Just two decades ago, the internet was a consumer novelty. It has since transformed the world economy - becoming its most dominant pillar in the process.

In our inaugural essay, we explore how these tech-tonic forces have in many ways become the new superpowers, imposing a new digital world order that sits on top of the old regimes - influencing and even superseding them with impunity.

Most importantly, we examine hidden, seismic pressures with the potential to completely reshape this balance of power - and pose some plausible scenarios for how that might happen.

Which empires will fall? Who will rise from the ashes? (And what does this mean for the little guys like us?)

Let’s go exploring...

Page 3

Page 4

On Top Of the World

Part 1: Have We Snow Crashed?

Stranger Than Fiction

Part 2: Kingdoms in the Cloud

The First Stateless Superpower

Part 3: Mapping the Future

Sugar, Spice & Your Connected Device

Part 2: Kingdoms in the Cloud

Emerging Contenders

Part 2: Kingdoms in the Cloud

The Outliers

Part 3: Mapping the Future

The future is utterly, confoundingly unpredictable. 

Part 3: Mapping the Future

Scenario 1: Gravitational Gridlock

Part 3: Mapping the Future

Scenario 2: The Mother of All Intervention

Part 3: Mapping the Future

Scenario 3: The Dark Horse

Setting Your Compass

The New Age Of Digital Empires

By Chris Rempel and Eric Dyck

On Top Of the World

Just two decades ago, the internet was a consumer novelty. It has since transformed the world economy - becoming its most dominant pillar in the process.

In our inaugural essay, we explore how these tech-tonic forces have in many ways become the new superpowers, imposing a new digital world order that sits on top of the old regimes - influencing and even superseding them with impunity.

Most importantly, we examine hidden, seismic pressures with the potential to completely reshape this balance of power - and pose some plausible scenarios for how that might happen.

Which empires will fall? Who will rise from the ashes? (And what does this mean for the little guys like us?)

Let’s go exploring...

On Top Of the World

Just two decades ago, the internet was a consumer novelty. It has since transformed the world economy - becoming its most dominant pillar in the process.

In our inaugural essay, we explore how these tech-tonic forces have in many ways become the new superpowers, imposing a new digital world order that sits on top of the old regimes - influencing and even superseding them with impunity.

Most importantly, we examine hidden, seismic pressures with the potential to completely reshape this balance of power - and pose some plausible scenarios for how that might happen.

Which empires will fall? Who will rise from the ashes? (And what does this mean for the little guys like us?)

Let’s go exploring...

Part 1: Have We Snow Crashed?

Long before Mark Zuckerberg’s questionable pursuit of building a legless (pointless?) Metaverse, both the namesake and the concept of an alternate digital reality superimposed on top of “real life” was the premise of Snow Crash; an edgy, cyberpunk sci-fi novel released by Neal Stephenson in 1992.

Among other things (including cryptocurrencies), the book imagined a future where - following a global economic collapse - human civilization has transitioned away from centralized nation state governments, to a system of anarcho-capitalism.

The world in Snow Crash no longer has conventional borders, and is instead carved up into districts controlled by a range of different stateless societies including corporations, religious organizations, crime syndicates, and so on.

In some cases, becoming a bonafide citizen of a district is as simple as doing someone a favor. Or delivering pizzas for the Mafia district’s foremost franchise (CosaNostra Pizza), like the book’s main character. In contrast, other districts are elitist and essentially impenetrable.

In this conceptual dystopia, the main form of entertainment & communication is called “The Metaverse”, which is a MMORPG-style 3D planet encircled by a single highway, with digital real estate that users can purchase & develop. People can access the Metaverse at various terminals all over the real world, using VR goggles.

For some, it’s merely a distraction from a dystopian reality. But for many, it’s where they now spend most of their time, where they work, and otherwise build their life.

Stephenson’s novel is a borderline parody. I mean, the main character’s name is literally Hiro Protagonist. But in many ways, it also turned out to be strangely prophetic, albeit with a few surprising twists.

Stranger Than Fiction


Here's how our current reality compares to the imagined future in Snow crash:

Technocracies

Stephenson envisioned a world where corporations became as powerful as nation states, literally replacing them on the world map.

In reality, Big Tech has indeed become as powerful - or more powerful - than hundreds of individual nation states, save for only the world’s largest economies.

For example, there are only 5 countries with a GDP larger than Apple Inc’s current $2.5T market cap.

However, these techno-titans haven’t replaced nation states, but rather superimposed their digital societies on top of the physical world; they wield no political power directly, but have unparalleled power in controlling how the world communicates, discovers information, and increasingly, even how the world thinks.

They are the gatekeepers of truth, the moderators of messaging, and the referees of reach.

In many ways, today’s tech companies are akin to The Vatican during the Middle Ages; not technically in power, but in practice, the Papal robes wielded as much power as any Royal crown for nearly 500 years.

A recent, watershed example of this kind of indirect power was when every major social platform moved to deplatform the sitting President of the United States in January, 2021. No matter your political compass, this was unprecedented, and amounts to a crossing of the Rubicon; a clear line in the digital sand drawn between Big Tech and Big Brother.

The Metaverse

The Metaverse in Snow Crash is similar to the VR world as imagined by Ready Player One. It’s an activity that you need to “do”; you need to physically plug into the experience, and everyone else is interacting with the same, persistent digital world.

Stephenson envisioned that most people would only access the ‘Verse casually & occasionally, with only a small segment of the truly committed essentially plugged in 24/7.

Fast forward to the reality of 2022, and in many ways - depending on your definition of the Metaverse - you could argue that our digital ecosystem and our constant connectedness utterly dwarfs the scope, size & scale of sci-fi’s boldest predictions just 30 years ago.

There are currently 4.95 Billion internet users who, on average, spend almost 7 hours online every single day.

This is still staggering to comprehend, even though it’s been our lived reality for nearly a decade.

Our “RealityVerse” is largely controlled by a small oligopoly of corporations (5 in particular), each of whom have a user population that far exceeds that of the world’s largest physical nation states. And as with Snow Crash, our digital citizenships are not mutually exclusive; most people are “active citizens” of each major tech platform simultaneously.

In addition, each major platform  - while distinct - is constantly in a sort of feature flux, where each is in a state of continual bundling, unbundling, convergence & divergence based on what’s driving retention and engagement across the wider internet.

For example, TikTok’s rapid ascendancy in recent years has led YouTube, Facebook, Instagram & others to essentially copy its signature, short-story format and “tiktokify” their central UX to try and copy what’s clearly working.

It’s unclear whether this ultimately trends towards consolidation in some sort of “super-app” like China’s WeChat, or whether we see the fractured rise of disparate, best-in-class platforms like TikTok that excel on a narrow scope.

Taken to their extremes, the terminal trajectory either ends in some kind of Big-Brother dystopia, or decentralized anarchy.

Taken in moderation, the digital geo-political layer probably goes through a series of empires, revolutions and - without doubt - massive surprises.

The First Stateless Superpower

(400 Years Before It Was Cool)

At the height of its influence, it was the most powerful company the world had ever known. This stateless corporate entity held a near-monopoly on global trade - along with its own, private military that was literally double the size of the British Empire’s own armed forces.

The EEIC was granted a royal charter by Queen Elizabeth I, which gave it the ability to wage its own wars. The company took full advantage of this entitlement, most notably when it conquered India in 1765 and ruled it for nearly 100 years.

If you’ve ever wondered what might happen if corporations are allowed to grow unchecked in power, influence & scale - with virtually no oversight - the EEIC paints a pretty clear picture.  However, eventually, the company pushed the limits of its power to a point where its “sponsor” could no longer tolerate its abhorrent behavior.

The English East India Company (EEIC) was founded 422 years ago in 1600, and has a fascinating, nearly 300-year history before finally being dissolved in the late 1800’s.Following the EEIC’s brutal attempts to squash the Indian Rebellion in 1857, the British crown was forced to intervene. The company was shortly thereafter dissolved in 1873.

Sugar, Spice & Your Connected Device

Today’s stateless superpowers no longer dominate the seas or wage wars. Nor do they trade in exotic spices & textiles.

Instead, the spice that must flow is our data, and the greatest fortunes ever created in human history have been generated by companies who’ve figured out how best to harvest, decode & sell this data - one way or another.

However, while the digital goods traded by today’s behemoths couldn’t be more disparate from the riches of the Old World - some things never change.

No matter how powerful or preeminent an empire becomes, it is simply a matter of time before its position is usurped and it either gives up the lead, or in some cases, crumbles into oblivion.

Regime changes are inevitable.

Rome arguably ruled the Western world for almost 500 years. Today, Italy’s GDP is smaller than the state of California.

And more recently, at its height in 1920, the British Empire controlled nearly a third of the planet. Today, just 100 years later, the UK has a smaller economy than that of its most prominent former colony - India - which just surpassed it in 2022. (History also tends to be laden with irony).

Nobody can predict how the balance of power will shift in the coming years as today’s Technocracies jostle for position & dominance.

But one thing is certain: The map of digital power will look drastically different 5 years from now... and like a different planet altogether in 10 years.

For digital entrepreneurs, who must effectively choose their “citizenships” in terms of where they prioritize their focus, there are huge opportunity costs if they end up doubling down on the next Myspace.

With this in mind, while we can’t predict how the landscape of power will look even a year out - what we can do is gain a better understanding of the incumbent powers, their emerging contenders, and a few outliers on the fringes - most of whom will likely just fizzle out.

(But there’s always a chance one of them might be the Dark Horse that takes everyone by surprise).

So let’s take a closer look at the current balance of power, get to know our overlords, and place our collective bets...

Part 2:
Kingdoms in the Cloud

If we’re going to build on the concept of digital nation states, we might as well profile each major company as a metaphorical country - along with key statistical highlights, its primary strategic levers, and its main strengths & weaknesses.

Importantly, for this exercise the focus is on political power metrics vs conventional metrics like financials or user growth. For example, while Block (fmr: Square) has over triple Twitter’s revenue ($16B vs $5B), Twitter has far more capability to influence the world around it as an important news discovery & communications engine - thereby earning it a larger share of the “map”.

The Superpowers

Nation
Power
Profile

With 4.3 Billion users (93% of total internet market share) and continued Search & Browser dominance, Alphabet comfortably maintains its dominant superpower status.

Key
Resources

Google, YouTube, Chrome, Android, Maps

Strengths

Effectively the gateway to the internet, and the main custodian of all its data - giving it unprecedented capabilities to analyze & monetize commercial intent.

Weaknesses

Limited reach / control over physical consumer devices. Limited ad inventory (requires consumer intent). Potential antitrust regulation if deemed to be a monopoly by US lawmakers, who may be pondering their motivation for dropping the “Don’t Be Evil” slogan in 2012.

Strategic
Levers

Its ability to throttle organic discovery to favored destinations & dynamically front-run entire industries (eg. Google Flights) directly from page-one SERPs

Nation
Power
Profile

With “just” 1 Billion customers across 1.4B devices, by pure numbers Apple is apparently dwarfed by Alphabet & Meta. However, as a quasi-luxury brand, a substantial majority of affluent internet users prefer Apple’s ecosystem; they own the world’s most valuable audience.

Key
Resources

iPhone, App Store, Safari

Strengths

Apple effectively controls the affluent mobile internet experience. Anything built for the world’s most valuable customers is only distributed with Apple’s permission.

Weaknesses

Limited reach / control over the social domain. Limited data-driven monetization. Apple is more of a physical “landlord” for the apps & experiences that touch customers directly.

Strategic
Levers

Apple has an unprecedented ability to blockade data-dependent actors like Alphabet & Meta across its ecosystem with initiatives like IOS14. Similarly, it wields exorbitant rent-collection powers via the App Store (taking 30% of topline revenues from 3rd parties in its ecosystem).

Nation
Power
Profile

With 3.7 Billion active users across its suite of social apps, paired with the (still) best prospecting ad-tech engine ever created, Meta remains the King of Social, albeit with some increasing long-term headwinds.

Key
Resources

Facebook, Instagram, WhatsApp, Oculus

Strengths

In addition to practically “owning” social media, Meta’s mastery of machine-learning to drive uncannily accurate ad targeting at any scale (and for any budget) has led to them fully-monetizing their user base, achieving a staggering $49 ARPU for their North American cohort.

Weaknesses

Meta is essentially the world’s most successful app developer - the downside of which is that it surrenders a lot of potential power to its upstream platform distributors (app stores, browsers, etc) and physical device manufacturers. This leaves it highly vulnerable to disruptive policies (eg. IOS 14, 3rd-party cookie deprecation, etc) forced upon it by competing or unfriendly actors. Hence its big bet on VR devices.It also suffers from a generally negative perception, both by its end-users and its advertisers.

Strategic
Levers

Meta’s control over the world’s social content lets it amplify or suppress any message, narrative or certainly any brand as may befit its wider objectives.

Nation
Power
Profile

With 310 million active customers, Amazon takes in ~ $0.40 of every ecommerce dollar spent online. Furthermore, 66% of all shoppers start their product search on Amazon first, compared to just 49% on Google. In essence, Amazon has basically become the world’s most effective sales channel, all but owning the bottom-half of the internet’s collective customer funnel.

Key
Resources

Amazon.com, Prime, AWS

Strengths

Amazon’s ability to reach customers and manage fulfillment are in a class all their own - nobody else comes close. As this moat widens, it becomes increasingly self-fulfilling.

Weaknesses

Amazon’s greatest strength - total control of the transactional customer journey - is also its main liability. Brands who sell on Amazon are essentially making a faustian bargain; sacrificing customer data in exchange for exposure & revenue. They will quickly jump ship to a more generous distribution partner if one arises. This sets up a potential growth trap for Amazon.

Strategic
Levers

Given their ownership of the customer all the way through the buying journey, Amazon has an unprecedented visibility into what’s selling, what’s going to be selling... and which markets to effectively take for themselves by filling the top-fold with their own private label product line.

Nation
Power
Profile

Ironically, the pioneer of Personal Computing in 1975 now finds itself squarely focused on the business user. With 1.4 Billion Windows users, 822M LinkedIn users & 345M paying Office365 users, Microsoft comfortably dominates the commercial sector of the internet.

Key
Resources

LinkedIn, Windows OS, Azure, Office365, GitHub

Strengths

Its business software is easy to use, industry standard, and - most importantly - expensive to replace. LinkedIn is now also the world’s de-facto job marketplace. Barring a major breakthrough in how people use computers for work, Microsoft will likely grow in lockstep with the wider economy.

Weaknesses

Microsoft is heavily reliant on third-party PC manufacturers (eg. Dell, Asus, IBM, etc) to deliver its OS. The quality & supply chain integrity of the hardware on which Microsoft “lives” is outside of its control. MS is trying to own more of this experience via its Surface device line, and is making progress - but its physical footprint across the market is still quite small.

Strategic
Levers

If you’re building any kind of business that needs to interface with enterprise customers, chances are, you’ll be building on at least some part of the Microsoft stack. This gives them the ability to essentially dictate the “building codes” of the whole business sector, shaping it to their benefit.

Emerging Contenders

While the Superpowers are effectively in the business of staving off entropy & maintaining their respective monopolies - mostly by throwing their weight around - it’s the up & comers who are focusing on best-in-class product, and who are aiming for game-changing breakthroughs.

For our purposes, we define emerging contenders as any company that poses a credible and existing threat to a Superpower; if not by usurping its position, then at least by capturing some material market share.

In contrast to Superpowers, it’s impractical to rank the Contenders side-by-side due to the more specialized business case for each; it’s more meaningful to weigh the odds of how each one might potentially disrupt the current status quo.

Nation
Power
Profile

At more than 1 billion monthly active users following its 2017 launch, Tiktok is officially the fastest-growing app in history. (For contrast, Instagram has 1.4B MAUs). Its engagement / daily usage stats relative to FB, IG & WhatsApp is significantly higher (26 hrs /mo vs FB’s 16/mo and IG’s 8/mo)It’s still predominantly occupied by the Gen Z segment, but older demographics are starting to come over as well, a trend that likely continues.

Rivals

Instagram, YouTube, Snap

The Opportunity

TikTok has phenomenal momentum. The combination of the perfect content format, a “lottery” style algorithm where anyone has a legitimate chance of going viral, and increasingly compelling incentives for Creators & Advertisers alike means that TikTok is well on track to Superpower status.

If unimpeded, it likely overtakes Instagram by user population by 2024.

The Challenge

The main obstacle ahead of TikTok is one of geopolitics; it’s not only possible that the US takes steps to limit or outright block access to the American market; it’s actually probable unless US-China relations markedly improves (or the app is re-domiciled).

Nation
Power
Profile

At ~450M MAUs Twitter is certainly no slouch, but doesn’t have the same population size as the more “passive” scrolling apps like Tiktok, Instagram and so on. However, its role as the world’s fastest news source + town square + official megaphone for many prominent political & celebrity figures is unmatched. It’s also increasingly become an organic networking alternative to the “stuffier” LinkedIn.

Rivals

Facebook, Instagram, LinkedIn

The Opportunity

Twitter offers an amazing user experience, and rewards influencers with significant reach (at least in contrast to Meta’s platforms). Where it has the most to gain is in drastically improving its ad engine & monetization model in general. With Elon Musk’s recent takeover, there’s a chance this might materialize, which would fuel other areas of its growth.

The Challenge

Musk’s takeover has been, let’s say, quite “eventful”. There’s a lot of dust that needs settling before any meaningful innovation can set in, and Twitter has some significant financial hurdles to overcome just to stay in the game at this point. It may be some time before these opportunities are actionable.

Nation
Power
Profile

Rank: #1

Next to Amazon, Shopify is the most significant ecommerce infrastructure on the internet. Though largely hidden to end-users, through its 1.7M merchant base it touches over 500M buyers, represents $79B in gross merchant volume, and supports an ecosystem of 7K developer apps.

It is the go-to platform for any ecommerce business that wants full control of its own customers, all the way from startups to Fortune 500’s. It basically fills the vacuum that Amazon doesn’t already occupy.

Rivals

Amazon, BigCommerce, SquareSpace, Wix

The Opportunity

Where Amazon is building an empire, Shopify is “arming the rebels”, as their CEO puts it. Over time, this is a more compelling offer, and many brands will continue to “graduate” over to Shopify from closed-loop marketplaces like Amazon & FB Marketplace so as to customize their customer experience.

The biggest “hole” in their offering, and subsequently the biggest challenge for their merchants, is access to buyers. Basically, merchants need to figure that part out on their own. However, the Shop App, along with some other initiatives (partnerships with TikTok, YouTube & others) could potentially fill this void, and provide a significant advantage to Shopify sellers.

The Challenge

It’s no small task to build up a captive, trusting customer base for a merchant base on the scale of Amazon’s marketplace. Unless there’s some serious degree of innovation, capital investment and luck - Shopify will be playing second fiddle on the customer acquisition front for a long time coming.

This is especially true if Amazon decides to offer its merchants a similar level of customization & customer data custody at some point.

Nation
Power
Profile

Similar to Twitter, Reddit boasts ~430M MAUs and is primarily a news engine, but for deeper discussions. As a pseudonymous platform, users are largely not linked to a real-life identity, which seems to elicit far more candid & “vigorous” discussions - it’s all about the comment threads. It’s the best place on the internet to rabbit-hole into any given topic.

Rivals

Twitter, Facebook, Discord, Quora

The Opportunity

Again, like Twitter, Reddit’s UX is solid. Lurkers have an unmatched archive of conversations to mine for insights on pretty much anything, and contributors can often find significant traffic at the end of the “figure out how to promote your content without angering the mob” rainbow. But similarly it has a lot of ground to gain on the monetization & ad tech department... it brought in just $350M revenue in 2021 vs Twitter’s $5.08B with roughly the same MAU’s. That’s a hell of an opportunity to close the gap.

The Challenge

One of the most compelling attributes that makes Reddit special is also its greatest shortcoming - anonymity. This severely limits the value of its user-data, and therefore its ad targeting capabilities. If it can find a way to keep the platform effectively anonymous but also offer its advertisers a much better degree of targeting (perhaps with some sort of user-controlled settings that unlock various incentives in exchange for advertising relevance), Reddit could literally 10X its revenue & growth potential.

Nation
Power
Profile

With over 600M users (360M of which use it daily), Snap sits somewhere between Twitter and Tiktok as measured by gross population. Notably, its audience skews both younger and largely female (82% of US teens use Snap, 61% of app users are female). It’s still growing quickly, but has never been profitable - so its ability to drive more users may be limited in a world of costlier / tighter capital.

Rivals

Instagram, Tiktok, WhatsApp

The Opportunity

Snap’s native AR filters, as well as its privacy-first ecosystem (self-deleting messages) make it both a fun & secure way to communicate, especially for younger users. This continues to be their main differentiator, and the AR piece in particular could be a catalyst, especially if their Snap Spectacles eyewear can advance into a true, all-in-one “AR vision” product.

Last, Snap’s ad engine - as with Twitter & Reddit - leaves much to be desired. If it can improve targeting & ROAS for its advertisers, that would unlock a lot of growth runway.

The Challenge

Keeping pace against TikTok & Instagram is a tall order, especially as AR / generative AI rapidly expands & evolves across other platforms, reducing Snap’s moat in this area. It will have to work hard to secure & focus on a key differentiator, likely around its privacy functions - but balance that in a way that isn’t limiting (a la Reddit).

Nation
Power
Profile

With 422M unique users (free + paid), and still-young but maturing audience (the largest cohort of which is 25-34), Spotify is in some ways the final realistic form of what Napster was trying to be decades ago; it has essentially dethroned the Music Industrial Complex and hoovered up the entire mainstream ecosystem into a single app - minus the copyright infringement & PC virus baggage that came bundled with Napster.

Rivals

iTunes, Amazon, YouTube, Pandora

The Opportunity

Spotify’s largest opportunities for expansion amount to broadening its product line; while it’s a leader for streaming music, and best-in-class for podcasts, it has a lot of room to grow into audiobooks & courses - and things like video streaming (with the right niche focus) could be a blue-sky growth strategy.

The Challenge

Spotify may be the current leader in the music category, but its lead on the runner-ups is scant at best, and the competitors it needs to outpace are formidable to say the least: Apple, Amazon, & Alphabet - who might as well have unlimited working capital. Spotify will need to stay “brilliant” to maintain the lead via X factor vs resources or attrition.

The Outliers


The current Superpowers are hyper-aware of the encroaching Contenders amassing forces on their proverbial borders. One of the more obvious signals being that Facebook, YouTube & Instagram have all rapidly implemented Tik Tok’s short-video story format into their core UX.
But whether through ignorance, negligence or willful disinterest - where they have meaningful blindspots is the actual frontier of the internet; the wild west.

Most of these outliers are still finding their way in terms of their final form; they don’t have well-defined borders. Some of them are still in the concept stage - and don’t yet have a “killer app” to fly their proverbial flag.

But make no mistake, each of these outer factions have garnered passionate communities around them for a reason - they’re tapping into something primal & important. Often by offering a fundamental re-think or New Mechanism to replace the status quo. And as history frequently shows us, many an empire has fallen to impassioned foes it least expected.

Just ask the Imperial British, who watched a distant trading colony in the New World evolve from a rebellious outpost, to an enemy, to a regional power... and then into the United States as we know it today - leader of the free world.

Or, perhaps more applicably, just ask the Music Industrial Complex what an illegal, single-developer project called Napster can do to an entire industry.

With this in mind (and an open mind), here’s who grabs our interest currently as potential Dark Horse disruptors on the fringes of the internet...

Faction
The Big Idea

Become the best home for digital communities.

Potential
Impact

If Discord becomes the default platform for having public conversations, it will displace Reddit, FB Groups and more. Also, its ecosystem (enabling 3rd party apps & custom community features) could exponentially widen its moat. It could eventually become the internet’s unofficial sidebar discussion.

Faction
The Big Idea

Become the ultimate, privacy-first chat app & messaging channel.

Potential
Impact

If Telegram can figure out moderation at scale, it will pose a legitimate threat to Snap and WhatsApp, as its chat ecosystem offers far better anonymity and encryption - not to mention audience building. It could eventually be the primary DM channel globally.

Faction
The Big Idea

Become the REAL you-tube

Potential
Impact

Rumble’s double-down policies on free speech, very limited censorship and unfettered content could see it become the “pirate radio” of video streaming if YouTube grows too draconian or overreaching. Currently it’s more of a relief valve, but if YT goes too far, the balance of momentum might shift.

Faction
The Big Idea

Become an accidental replacement for social media

Potential
Impact

Many of today’s massively multiplayer games / gaming platforms have an audience that is already on par with Twitter’s - namely Fortnite, Minecraft & Roblox. And many of these games have incidental social mini-apps that could potentially alchemize into something far larger.

SInce the user-base & network effect is already latent, this represents a seriously under-appreciated threat to the existing platform incumbents.

Faction
The Big Idea

Become an ecosystem where users can own pieces of the internet, and experience it with a persistent, perma-logged-in identity.

Potential
Impact

Despite its recent (and unfortunate) association with crypto & NFT madness, the fundamentals of Web3 offer a truly mind-bending re-think of how the internet’s core “physics” might operate, and how people might use it.

Building internet applications that interoperate with decentralized blockchains opens up some very compelling, and truly novel business models. These are still very nascent & exploratory, but if the industry finds its defining Killer App, it could completely reshape how people expect to use the internet.

Faction
The Big Idea

Become the first truly authentic social network

Potential
Impact

The true impact of conventional social media (FB & Instagram), especially on teens, has yet to be fully understood. But most users report feeling much better about themselves the less they use social apps, once they’re no longer being bombarded with everyone else’s carefully-choreographed, heavily-filtered highlight reels.

If BeReal’s forced-authenticity model can still be seamless, fun and engaging, it could become a massive breath of fresh air for a huge cohort of today’s wider internet audience, and take massive market share away from the incumbents.

Faction
The Big Idea

Become a substantially new internet medium

Potential
Impact

If augmented reality can truly go mainstream, adding a digital layer on top of the world around us (without us looking like dorks with a clunky headset strapped to our faces) would essentially be another “iPhone moment”.

In other words, it would add an entirely new category of experiences, and change everything.

We view this as inevitable, but the timeline is murky - as are the likely “winners”.

Faction
The Big Idea

Become a WeChat-style super app for the West

Potential
Impact

Elon Musk still owns X.com, a leftover asset from a now-defunct online banking startup years ago. He intends to launch an “everything app” on it, using Twitter as an accelerant.

The details on his vision are vague, but given who owns it and the potential resources behind it - this isn’t a nothingburger. It won’t happen overnight, but it wouldn’t hurt to keep an occasional eye on this “left field”.

Faction
The Big Idea

Become the new model for decentralized social networking

Potential
Impact

The ability to build your own corner of a social network and truly own your audience and control their experience, while still benefiting from the network effects of tagging users & keywords across the whole ecosystem has profound implications. If this reaches any kind of legitimate critical mass, it poses a substantial threat to apps like Twitter.

Additionally, since it’s open-source, it wouldn’t be a stretch for this same model to be duplicated across other genres (OS + decentralized alternatives to Instagram, TikTok, Facebook, etc)

It’s a bit of a stretch today, but whether it’s Mastodon or someone else - the fundamentals (ownership, control,  portability, interoperability) will likely form an eventual path for something like Mastodon to “Napsterize” the current social media status quo.

Part 3:
Mapping the Future

The future is utterly, confoundingly unpredictable.

Covid-19 was a classic black swan event, but - while shocking - it wasn’t confounding. Pandemics are bound to happen.

What was truly surprising were our collective reactions to the pandemic. The second order effects. I mean, who would’ve predicted that a global shutdown would propel the stock market & house prices into the stratosphere? Bizarre.

Point being, even if some of our various predictions about the Technocratic World Order come to fruition, what that actually means once the second & third order effects ripple through the ecosystem is anyone’s guess.

Nevertheless, for internet entrepreneurs it’s still a worthwhile exercise to game out a few scenarios. Not so much for placing “bets”, but rather as a way to stress-test core assumptions around your current strategy - and even your business model.

If X, Y or Z happens - does my business survive? What are the opportunities that arise? And what are the early signals to watch?

Worst-case, even if none of these things play out, the exercise still might surface some ways to add resilience to your business, as well as be better positioned to seize other opportunities.

So with that in mind, let’s game out three future scenarios that could potentially redraw The Map, and what that might mean for you & your business...

Scenario 1:
Gravitational Gridlock


Let’s assume that the next 5 years are basically status quo; that all of today’s major platforms maintain their current trajectories, and in 5 years we simply have an amplification (either up or down) based on today’s current trendliness.

This is far from comprehensive, but here are some predictions about how this might play out, and how it would impact small internet businesses in particular:

Apple continues its slow-but-steady encroachment into Alphabet’s internet gateway market share. At current trend, IOS should land at around 40% of mobile OS coverage globally, with Android pulling back to about 60%. (Today they are 28% vs 71%, and 5 years ago they were 18% vs 76%, respectively)Similarly, Safari should rise to around 25% global market share, with Chrome pulling back slightly to ~ 62%. (Today they’re 19% vs 65%, and 5 years ago: 14% vs 54%. Chrome plateaued at 65% in 2019)

Impact: Attribution & ROI continues to erode for advertisers as Apple’s “privacy umbrella” casts a longer shadow. Mobile apps will have a 30+% higher min-LTV threshold to unlock viability. You’ll need to position & price accordingly.

What to watch: Keep an eye on IOS & Safari’s forward market share trend vs Alphabet’s channels. If it starts to flatten, this thesis might not play out.

Meta’s growth stalls, then grinds lower. Across its platforms (FB, IG, WhatsApp), Meta’s daily active user growth is forming a plateau at about 2B daily active users. Its audience demographic also continues skewing older, as it increasingly fails to attract Gen Z’s, who it loses to video & chat apps like Snap, Tik Tok & YouTube.The creator economy similarly eschews Meta properties, as their track-record around throttling organic reach is, frankly, awful - and unlike YouTube & Tik Tok, there is no revshare incentive to build & engage an audience.For both of those reasons (losing younger users, repelling creators), Meta’s vision of a VR Metaverse is broadly ignored and ultimately gets shelved.

Impact: Available ad inventory may actually increase temporarily as brands targeting young adults leave for other platforms. However, Meta is unlikely to make much headway in its attribution struggles with both Apple (IOS14+) and Alphabet (looming 3rd party cookie deprecation). Be prepared to eventually move away from Meta as a core acquisition channel.

What to watch: If there’s a meaningful improvement to Meta’s global DAU’s, or if they acquire some sort of Gen-Z super app, then this might be averted. Similarly, while we view the odds as very low, Meta’s big bet on VR may actually open up a new market if it can find mainstream traction.

Video takes center stage. It’s no secret that video is consistently becoming Gen Z’s preferred social medium. The three most popular platforms for the US Gen Z demographic are Youtube, Snapchat & TikTok, with Instagram sliding to 4th place. In concert with these usage trends, advertisers will similarly aim most of their budgets (rightly or wrongly) at this same 18-30 age cohort, which means video content will increasingly become the most valuable UGC currency for platforms, creators & brands alike.

Brands who can “speak video” as a native language will have an advantage in the near term. However, sooner than most think, this will become a baseline requirement for content strategy.

Impact: As the internet increasingly becomes video-first, the focused competition & content quality hurdles will squeeze out smaller players - just as in the decades where TV reigned supreme on Madison Avenue.

What to watch: On the wider trend, look for a pullback from video platforms as the primary growth medium (or some new mechanism that displaces video dominance).

Amazon consolidates merchants. Shopify’s CEO (Tobi Lutke) has said “Amazon is trying to build an empire, and Shopify is trying to arm the rebels”. He was referring to fundamental business models of each platform. Namely, selling on Amazon is a trade-off; you get to access their massive customer base just by listing your products - but it’s their marketplace, their funnels, and ultimately their customers. In contrast, Shopify is largely invisible to your customers. You get to control the entire experience, and you own all the customer data.

But as a Shopify merchant, it’s still a “bring your own customers” relationship. Which doesn’t bode well given the increasing squeeze on what it costs to acquire customers (discussed above).

Impact: A sizable cohort of “indie” merchants will capitulate against rising CAC’s, and migrate to Amazon to at least keep the lights on, and live to fight their rebellion another day.

What to watch: Arguably, FB’s miraculously high-ROI (pre-IOS14) ad engine is what fueled the rise of Shopify last decade. If another similarly disruptive, high-ROI channel emerges at scale for ecommerce merchants - it could derail this trend. Keep an eye on things like the SHOP app, FB Marketplace, Shoppable social content... etc.

This is just the tip of the iceberg for the Gridlock scenario, but it’s enough to paint a pretty dystopian picture for smaller businesses; it essentially puts the whole industry into a pressure cooker, squeezing out opportunity away from any brand that isn’t capitalized enough to pay-to-play.

However, as with the earth’s own tectonic plates, pressure can only build up to a point. So while this scenario is initially the least disruptive, in the long run, the odds of a catastrophic disruption event will actually increase with each passing year.

The following scenarios contemplate how some of these events might play out...

Scenario 2: The Mother of
All Intervention


As with the first scenario, let’s assume that the prevailing trends basically stay their course for the next few years. But instead of pressurizing to a breaking point - instead we see exogenous forces preemptively intervene.

In this case, it would be the OG Big Brother: Governments.

This isn’t unprecedented. Some reading this might remember the DOJ’s landmark case against Microsoft in 1998; regulators were concerned that Microsoft’s default bundling of Internet Explorer (its own browser) with Windows software was monopolistic and unfairly shut out competitors like Netscape Navigator.

Ultimately, the government won its case (shocker), and Microsoft was required to ensure Windows remained an open ecosystem for other developers. At the time, this was controversial and seen by many as overreaching on the government’s behalf.

In retrospect, one could argue that Microsoft’s monopoly was child’s play compared to the iron grip that Big Tech holds over the internet today - and the antitrust lawsuits to prove it have been piling up for years. But these have been largely gridlocked by lobbyists & legal maneuvering - all bankrolled by the near-limitless resources of the defendants.

That said, the otherwise methodical legal system has a curious way of “re-prioritizing” and slamming the gas pedal if there’s enough political will to force its hand. And if there’s ever been a time where governments might feel the need to flex its National-Interest muscles, it’s now.

Here’s a few examples of how this might play out...

Tik, tok, tik, tok.... Boom! The rapid rise of Tiktok has been nothing short of extraordinary. It seems to offer the perfect collision of algorithmic alchemy; digital dopamine for end users, and a generous discovery engine where new creators can see their content pick up real traction - even with no existing followers.

Tiktok is the flagship in Beijing-based ByteDance’s portfolio, and is the end result of combining a few strategic acquisitions (most notably Flipagram & Musical.ly), and seems to benefit from ByteDance’s earlier investments into their internal AI Research division.

At more than 1 billion users since its 2017 launch (making it the fastest growing app in history), the results speak for themselves. But they also raise some eyebrows. In particular, there are some very influential eyebrows being raised in Washington, DC who have some serious concerns.

FCC Commissioner Brendan Carr is one of them, who has called on the US Government to ban the app altogether. He’s worried about the Chinese Communist Party’s influence over Tiktok - which can ultimately dictate how any China-based company must operate. ByteDance has substantial insights into its userbase (including Americans) that might become strategically valuable to the CCP at some point, if not already.

FBI Director Christopher Wray is another high-profile figure who’s expressed “extreme concern” (his words) about the CCP using Tiktok as a potential vehicle for influence operations aimed at American users.

Given the United States position towards Huawei (banned), along with its recent blockade on exports of advanced semiconductors & microchips to China, it is hardly unthinkable that the US might pull the rug on Tiktok in the near future... especially in light of the current geopolitical tensions in the South Pacific.So let’s say they ban it. What does this mean for us?

Impact: Broadly speaking, this is negative (initially) for smaller businesses, as it pulls a bunch of advertising inventory out of the ecosystem, which will raise the price of US traffic everywhere else. It also wipes out any US-based creators, and significantly cuts the audience values of most non-US creators.

Longer term, we’ll likely see an arms race across dozens of startups to build the “American Tiktok” equivalent (this is a net positive), but this will be tempered by an even stronger push from Meta & Alphabet to dominate the video shorts space with YouTube & Instagram et al.

What to watch: The main barometer for tracking Tiktok’s continental fate may have more to do with Taiwan than it does the FCC; ByteDance finds itself in the unenviable position of being an unwitting leverage point for the world’s most powerful nation states. TikTok’s future lies almost solely on the political trajectory of US-China relations.t

De-moated. AICA, short for the American Innovation and Choice Online Act, is Senator Klobuchar’s proposed antitrust bill that aims to loosen Big Tech’s grip on the internet.

Specifically, it targets the dominant firms like Alphabet, Meta, Apple & Amazon - prohibiting them from using their considerable control of the wider internet to give their own products an unfair advantage over & above other competitors with preferential algorithms, UI design, product rankings, and so on.

Examples include things like: Google Flights being embedded at the top of the SERPs for the best travel keywords, Amazon’s “Basics” line consistently outranking competing brands, Crossposting being limited to within Meta’s ecosystem, and Apple’s iPhones coming pre-installed with its own apps.

The bill is in its early stages, but if it passes into law - and if Congress isn’t exactly “friendly” to Big Tech for whatever reason thereafter - this could be seriously disruptive. Par for the course (and tellingly), pro-tech lobbyists spent ~$120M in 2022 alone just to oppose this bill.

Impact: If this bill passes, it’s almost entirely good news for smaller businesses, as it basically reshapes the “zoning laws” of the internet’s choicest real estate across every major platform. The net result is that customer acquisition will become a little easier for the little guy.

What to watch: At this point, it’s all about the legislative process (it needs to pass a number of political hurdles before actually becoming law). All along the way it can be squashed for any number of reasons, and the most powerful companies on the planet are highly incentivized to see it scuttled. But as mentioned earlier - it’s all about the political climate. If the prevailing narrative in Washington falls out of favor with Big Tech, things could happen fast.

Divided and Conquered. For a guy who’s brought billions of friends together with his collective monopoly on Social Media, Mark Zuckerberg sure has trouble making friends over at the Federal Trade Commission (FTC).

Last June, the FTC pursued legal action against Meta, arguing that its acquisitions of Instagram & WhatsApp were anti-competitive, and with the aim of breaking up the firm into separate, competitive entities. (The US has a track-record of doing this with massive companies - most notably Standard Oil in 1911, where it sliced it up into 30+ separate companies, one of which was ExxonMobil).

It’s clear that much of the US government views Meta as an illegal monopoly (and a blight on society), but also a capable legal foe - and that under normal circumstances, successfully forcing a breakup might take nearly a decade.

But we don’t live in normal times anymore. And if Meta finds itself embroiled in any additional scandals of the national security variety in today’s geopolitics, it could find itself staring down the barrel of a breakup very quickly - among other things.

Impact: If Meta were broken up in the near future, there would be a range of effects - good & bad - for smaller businesses. Initially, the breakup would negatively impact advertisers as it would greatly reduce the overall audience accessible from a single dashboard, and reduce targeting effectiveness. Businesses would also have to create separate accounts & management systems for each platform (FB, IG, WhatsApp, etc), which adds complexity and training overhead.

There’s also the question of which platform gets to keep the “secret sauce” (Meta’s signature ad targeting engine), or whether that IP is bolted into each spinout.

There would be some substantial upsides though, in the long run. Meta is infamous for its lack of support and general apathy towards small business advertisers, and frankly, even large spenders. Pitting each platform against each other would generate a sustained effort from each to attract & retain advertisers - which would rapidly instill a strong customer-service culture (as a matter of survival).

Similarly, Meta’s pattern of dangling carrots for creators and then pulling the rug on them (by throttling reach or paywalling access) once they’ve achieved enough network-effect would no longer be tenable. Each platform would have to rewrite the “social contract” to make the juice worth the squeeze for content creators - which would be a huge win for organic marketing.

Last, breaking up the hegemony of social apps would open the door for some legitimate contenders to challenge FB, IG, & WhatsApp head-on, to the benefit of end users & advertisers.

In general - breaking up Meta would be akin to a long overdue forest fire; a cataclysmic, chaotic clearing event that seems like a disaster at the time, but later on gives way for new growth within a healthier ecosystem.

What to watch: Aside from the FTC’s ongoing lawsuit, and much like the AICA bill, the thing to watch is geopolitical sentiment (and Meta’s apparent role within it). If things increasingly “get real” on the world stage, and if there’s any perceived nefariousness by Meta in that lens - the FTC’s hammer will find itself with a lot more momentum behind it.

In normal times, intervention on this scale (and with economic juggernauts like today’s Big Tech giants) happens very slowly and at great legal cost... which means it requires a great deal of political will. That’s a tough sell when these same companies also comprise such a large chunk of the S&P 500 index, and collectively hire millions of US workers.

But when times are tough - or worse, dangerous - all bets are off. (Consider how quickly England scuttled the East India Company to avoid political fallout).

Should US lawmakers find Big Tech an attractive target for appeasing voters, or as a strategic lever in the wider umbrella of National Security, this kind of intervention seems almost inevitable.

For internet entrepreneurs, there’s two main takeaways:

  1. Don’t marry a single platform. As much as is possible, try to diversify your growth channels, with a focus on owned audiences (like an email list, media partnerships, etc).

  2. Watch the weather. Using Tiktok as an example, while a lot of brands & creators are finding success with it (some very quickly), its future in the US market seems dubious at best. Make hay while the sun is shining, but keep a close eye on the sky. Have an exit plan once you see the clouds gathering.


What both the Gridlock and Intervention scenarios have in common is that they’re technically already in play. It’s only a question of trajectory; how things actually unfold.

But for our final scenario, we examine something quite different...

Scenario 3:
The Dark Horse

“Who would believe that Rome, built up by the conquest of the whole world, had collapsed, that the mother of nations had become also their tomb; that the shores of the whole East, of Egypt, of Africa, which once belonged to the imperial city [...] that we should every day be receiving [...] men and women who once were noble and abounding in every kind of wealth but are now reduced to poverty?”

Saint Jerome, Commentary on Ezekiel, ca. 410 AD
On the arrival of Roman citizen refugees in Bethlehem

Rome reached the apex of its power by about 117 AD, under Emperor Trajan. At the time, its borders reached all the way to modern-day England.

After Trajan’s death, however, Imperial Rome’s internal power structure started its trajectory towards gradual decline. By the 5th century, the Roman empire was a shadow of its former self - having split into separate West & East factions.

And then the unthinkable happens - Rome (the city), a bastion of world power that had been secure for 800 years, falls to the Barbarians. While mostly symbolic by the 5th century, it still sent shockwaves around the world, and firmly signified the end of an era.

Significantly, it wasn’t some other great power or peer competitor (like the Han Dynasty) that was ultimately Rome’s undoing - it was the combination of waning dominance and an underestimation of its threats on the fringes.

One could argue that several modern empires have risen & fallen in similar fashion. Some examples:

Research in Motion (Blackberry) spearheads the smartphone industry, establishes dominance, but fails to take the threat of Apple’s iPhone seriously. The prevailing thinking was that touch screens were just a “consumer toy”; serious business users would want a keypad. Their hubris cost them everything.

Kodak literally invents the digital camera, but again, like RIM, views it as a novelty. They fail to envision a world without film, and lose their core business.

Founded in 1985, Blockbuster video rental stores quickly become as common as gas stations across North America. Meanwhile, Netflix starts as a wonky DVD-delivery Dot-Com startup in 1997. This represents no real threat to physical rental stores until 2007, when they start offering streaming services. The last Blockbuster closed just 7 years later, in 2014.

I could go on.

The point is, corporate empires rarely fail as a result of “total war” with peer competitors. The more likely outcome is a failure to recognize (or accept) when its market changes, followed by a gradual decline until one of the fringe outsiders rapidly breaks into prominence - leaving the old empire to collapse under its own weight.

What might this look like for today’s Superpowers? And who are the proverbial Barbarians?

Let’s look at how some of the Outliers mentioned earlier might end up toppling today’s “infallible” empires...

WeChatGPT

For decades now, we’ve taken it for granted that Google and its ecosystem are the internet’s de facto starting point. In particular, The Search Box as a core business model has seemed infallible & irreplaceable.

But with the explosive popularity of OpenAI’s latest prototype (ChatGPT) - and its uncanny ability to provide nuanced, in-depth answers to virtually any query - a common insight from early adopters has been that they’ve actually started using ChatGPT instead of Google for certain queries.

For example, asking the AI to recommend a detailed set of 20 recommendations for an upcoming trip based on key criteria & interests is something it can generate in 5 seconds (and they’re actually good!). It would likely take an hour or more of individual searches to come up with the same information using The Search Box.

And this is to say nothing of the myriad of other use-cases that ChatGPT is already performing, from data entry to productivity to content creation, content curation, and about a thousand other things.

The point is, it’s not hard to imagine how a “super-app” powered by conversational & generative AI could legitimately give Google a run for its money as the current de-facto internet gateway.

In many ways, OpenAI has been the first company to really make good on the initial promise of an intelligent personal assistant like Siri, Alexa & Cortana - which all ended up being either too scripted or underwhelming to be truly disruptive.

How this might happen: There’s already hundreds of GPT-powered consumer experiences available, such as Neeva (a re-imagined version of “AskJeeves” that generates a nuanced, footnoted essay instead of a list of a websites), and Microsoft is reportedly already partnering with OpenAI on bringing ChatGPT into the Bing search experience.

But the truly dark horse scenario would be a standalone super app (X.com?) that unlocks the full utility of AI across a range of use-cases for users; search, research, image & video editing... and net-new creation, task automation, productivity & time management - and so on.

Basically the first developer that can make it easy for your average user to unlock the full power of OpenAI’s capabilities in a ‘WeChat’ style super app could legitimately threaten Google’s default gateway status.

Breakthrough Device 2.0.

During the first keynote presentation for iPhone 1.0, Steve Jobs famously called it a “breakthrough internet device”. Amazingly, this ended up being an understatement.

Just a few years following its launch, the iPhone became the most successful product in history. It did this by introducing a new set of “physics”; namely the combination of a phone, a personal computer, a camera and a GPS all in one handheld device with luxury & lifestyle appeal.

It somehow checks every box on the checklist of consumer desire.

We submit that the next breakthrough device is likely to be Augmented Reality; namely, stylish, seamless eyewear that can enhance reality instead of replacing it, in contrast to Zuckerberg’s vision for the Metaverse.

Our smartphones have arguably augmented our day-to-day lives in transformative ways already, and the natural extension is to expand this augmentation to our other senses. AR is far more likely to be a mainstream product vs VR or MR (mixed reality).

This thesis rests on a few main assumptions:- AR eyewear will eventually be indistinguishable from normal glasses / sunglasses

AR can be a stylish, luxury product that conveys status.
AR doesn’t require the user to “go inside” (both figuratively & literally) to enjoy
AR is a seamless enhancement layer that can come along with us in daily life; it’s the ultimate wearable.

Whoever can pull this off will legitimately create a new gateway to the internet; a new set of digital physics - and new rules for its newfound empire.

How this might happen: Apple is rumored to be working on AR glasses, and Meta is obviously doubling-down on this area in general. Google was early to the party years ago with “Google Glass” (which was a disaster), but is apparently testing new prototypes.

But the Dark Horse scenario is that either an obscure startup, or a specialized hardware company suddenly finds itself on the throne of the next digital hegemony.

It would be worth following some influencers in the AR space to catch wind of any credible developments early on - there’s bound to be a lot of false starts as this takes shape, and someone finally nails a product that can drive mass adoption.

Game theory

Even today, some of the most popular “social networks” and chat apps exist within the bolted-on UI’s of games like Roblox, Fortnite & Minecraft. (Consider that Fortnite has 400M players... making it the same size as Twitter by user base).

Now, some may argue that all games have a finite shelf-life, at least from a critical mass perspective. Players will simply shift to the “new thing”. While this is true, there is precedent for a single game to be the delivery mechanism for a new industry innovation that far outlives the game itself.

The prime example is Valve Games, which needed a better way to release patches and updates for its flagship titles like CounterStrike and Half Life. So in 2003, it packaged its games with the Steam Platform - which was initially just an authentication & support platform.

Valve quickly realized Steam could be much more than a bug-fixing pipeline; by late 2005 it was the first digital games marketplace with a captive, built-in customer base. Fast forward to today and Steam has 126M MAU’s and sells $10B worth of 3rd-party games every year.

In short, Valve ended up being a dominant global marketplace disguised as a gaming developer in a $220B industry. Think of it as a very profitable trojan horse.

Perhaps Reed Hastings (CEO Netflix) says it best: “We compete (and lose to) Fortnite more than HBO”. Hastings obviously understands better than anyone that the product is secondary - it’s the underlying customer base that matters most.

With all this in mind, our question: Is tomorrow’s social empire disguised as one of today’s popular games?

How this might happen: For starters, this is already happening - some of today’s fastest emerging social platforms like Discord & Twitch are essentially spinouts of the gaming industry; a place for gamers to talk shop, watch livestreams, etc.

But what I’d look for specifically is any game with a strong social component where both the devs and the player base increasingly shift focus to the social aspects of the “app”, over & above the actual game itself.

This happens frequently in other categories; consider that some of the internet’s largest forums & communities are “accidental”; RedFlagDeals, City-Data, Bodybuilding.com, and several others.

Considering the fact that many of these games literally have a user base on the scale of Twitter & Reddit to start with - a product shift like this could be monumental, and could happen quickly.


By the time Rome fell, the underlying empire had already been in decline for a century after bouncing off the redline of maximum potential in 100-200 AD. The Barbarians were basically filling a latent power vacuum.

The fact is, trees don’t grow to the sky. There are inherent limits to how large a product, a company or indeed even an empire can become. And once a behemoth entity begins to stagnate, the hidden pressures from within & without will steadily fester until something breaks.

Without question, all of today’s Technocracies will eventually meet their end. And the odds are high that whatever fills the vacuum of their absence will catch most of us by surprise. Consider how Tiktok basically showed up out of nowhere.

Therefore, as unlikely as it may seem currently, the Dark Horse scenario is - historically - the most likely event for causing substantial regime change (or outright redrawing the map) among today’s digital empires.

Decentralization.

You could make a compelling argument that today’s internet is sort of like digital feudalism. All the land is ultimately owned by Royalty, with the peasants able to subsist off the land and experience some benefits, but ultimately the “King” can giveth or taketh away on a whim.

At the moment, about the only digital marketing assets you can truly “own” are domain names and email lists. Every other type of audience or “asset” is essentially being borrowed. (You can’t export your Twitter following and upload it to Youtube, for instance).

But in a decentralized internet, that’s exactly how things would work - and that’s just the tip of the iceberg. For instance, Mastodon is an open-source social network platform that basically gives you “Twitter in a box” that you host on your own server.

But - crucially - you still benefit from the network effect, anyone on any other Mastodon server can follow you, mention you, etc. So it’s not like a blog, you can still go “viral” on the wider network.

But the difference is that there’s no central algorithms influencing your timeline, and no central “monarch” who ultimately owns your audience. Your social following on the Mastodon network is actually owned by you, can be exported / migrated, etc. I suspect Mastodon is an early pioneer in this model and will end up being the first of several.

Another possibility is the prospect of Web3 (blockchain ownership) in tandem with something on the same lines as Mastodon. For example, Mirror.xyz is another early-stage concept that lets its users create Medium-style blogs, but with native Web3 capabilities allowing for things like fractional project ownership, cryptographic signing (blue check on steroids), permanent blockchain-based hosting, and so on.

A few of the larger platforms have also flirted with some “Web3 lite” ideas; Reddit’s NFT avatars for example, as well as Elon Musk’s cryptic texts with Jack Dorsey, where they discuss the idea of de-centralizing Twitter, possibly as some kind of “X.com” super-app concept.

Being part of the crypto ecosystem, Web3 as a “brand” has taken some massive reputational damage recently, but at a fundamental concept level - a system for letting users actually own pieces of the internet - it seems inevitable with the right model & incentives to unlock its full potential.

How this might happen: The closest proxy to an empire being toppled by “decentralization” is likely the case of Napster vs Big Record Companies. You could hardly call Sean Parker & Shawn Fanning ‘brilliant masterminds’ who expertly engineered the wide scale disruption of the Music industry... they were college kids with a glorified pirate radio station.

But the mechanism they unlocked (peer to peer sharing) with their app truly was a game changer, and that concept is what spread like a virus, eventually finding a path to credibility & mass adoption with iTunes & Spotify taking the concept mainstream.

Look for something similar that fundamentally challenges the mechanism behind today’s social networks. It will be something that provides significant advantages for creators & users alike. And it will start small, but - like Napster - will generate substantial excitement and spread like wildfire, even if the MVP experience is flawed & janky.

Setting Your
Compass

I won’t spoil the ending of Snow Crash, but - as with Stephenson’s other novels - the story concludes on more of a whimper than a bang.

And I think that’s intentional.

The characters exist as more of a mechanism to explore a world pushed to the extremities of political mismanagement, corporate overreach, and anarchic proliferation.

It’s as if he wanted to ask, “What if the worst-case scenario plays out in every pillar of our current society? What does life look like? How do people get by? How do they thrive? How do they find their way back to normal?”Similarly, while mapping out our current technopolitics (and postulating on all the various ways things might blow up) is a fun exercise, again, it’s more of a mechanism for examining your current business.

What if Meta gets scuttled by regulators and your CAC jumps by 200%? What if Elon blows up Twitter - along with all your followers? What if Apple effectively kills performance advertising via encroachment by 2025?

Each of these events would be fatal to tens of thousands of established businesses. It’s akin to the fall of Rome... it’s the end of an era.

So how do we find our “way back” if the world flips upside down?

Here’s one way to look at it:

Whether you visited the USSR in the 1960’s or Russia in modern times, your pocket compass would still find True North just the same - regardless of the political superpower that had collapsed; regardless of all the new lines on the map now cordoning off dozens of ex-Soviet regions as their own newfound countries.

You could still find your way. The key is to set your compass to something bigger, something more fundamental.

This might mean re-evaluating your current tactics & dependencies, and building in some safeguards.

Or it might mean zooming out and assessing your core position - ensuring your business actually has a valid reason to exist if it was forced to “emigrate” to another home; that there’s actually enough underlying market demand & pricing power to make it work.

Whatever the specifics, and however the future unfolds, this much is certain:

It certainly won’t be boring.

Part 1: Have We Snow Crashed?

Long before Mark Zuckerberg’s questionable pursuit of building a legless (pointless?) Metaverse, both the namesake and the concept of an alternate digital reality superimposed on top of “real life” was the premise of Snow Crash; an edgy, cyberpunk sci-fi novel released by Neal Stephenson in 1992.

Among other things (including cryptocurrencies), the book imagined a future where - following a global economic collapse - human civilization has transitioned away from centralized nation state governments, to a system of anarcho-capitalism.

The world in Snow Crash no longer has conventional borders, and is instead carved up into districts controlled by a range of different stateless societies including corporations, religious organizations, crime syndicates, and so on.

In some cases, becoming a bonafide citizen of a district is as simple as doing someone a favor. Or delivering pizzas for the Mafia district’s foremost franchise (CosaNostra Pizza), like the book’s main character. In contrast, other districts are elitist and essentially impenetrable.

In this conceptual dystopia, the main form of entertainment & communication is called “The Metaverse”, which is a MMORPG-style 3D planet encircled by a single highway, with digital real estate that users can purchase & develop. People can access the Metaverse at various terminals all over the real world, using VR goggles.

For some, it’s merely a distraction from a dystopian reality. But for many, it’s where they now spend most of their time, where they work, and otherwise build their life.

Stephenson’s novel is a borderline parody. I mean, the main character’s name is literally Hiro Protagonist. But in many ways, it also turned out to be strangely prophetic, albeit with a few surprising twists.

On Top Of the World

Just two decades ago, the internet was a consumer novelty. It has since transformed the world economy - becoming its most dominant pillar in the process.

In our inaugural essay, we explore how these tech-tonic forces have in many ways become the new superpowers, imposing a new digital world order that sits on top of the old regimes - influencing and even superseding them with impunity.

Most importantly, we examine hidden, seismic pressures with the potential to completely reshape this balance of power - and pose some plausible scenarios for how that might happen.

Which empires will fall? Who will rise from the ashes? (And what does this mean for the little guys like us?)

Let’s go exploring...

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ABOUT THE AUTHORS

Crusty old marketer. Futurist.

Chris Rempel

Chris started his first internet business in 2004 and hasn’t looked back. He publishes a newsletter called Perfect Storms, which uncovers huge, asymmetric opportunities for internet entrepreneurs.
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Reformed affiliate. Rainmaker.

Eric Dyck

Eric is a veteran marketer & founder. He’s the CEO of DTC Newsletter, a must-read for anyone who’s serious about DTC eCommerce (founders, marketers, investors).
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